Senior Sportsbook Operations Manager

Midnite; Jakarta Pusat; Sur place; IDR 2 137 767 000 - 2 850 356 000; Plein temps

Avantages offerts par ce poste

Extra annual leave

Team socials

Gibraltar office

Résumé du poste

Midnite is expanding its Gibraltar sportsbook operations and seeks a hands-on Senior Manager to own the supplier ecosystem. You will partner closely with Product, Engineering, Risk and sportsbook teams to shape day-to-day operations, governance and performance reviews, ensuring reliability and rapid delivery.

The role requires 5+ years in sportsbook operations, strong data-driven mindset, and comfort with ambiguity while driving structure and accountability across external partners.

Qualifications

• 5+ years in sportsbook operations, trading or sportsbook management.
• Strong knowledge of third-party supplier ecosystems.

Responsabilités

• Own operational relationships with sportsbook suppliers (trading, pricing, data).
• Build governance frameworks, QBR cadences, performance reviews and action tracking.
• Lead supplier incident management end-to-end to resolve issues quickly.
• Hold suppliers accountable for performance, quality and delivery.
• Bridge suppliers with internal Product, Engineering, Risk and Sportsbook Experience teams.
• Improve event booking, supplier selection and day-to-day trading processes.
• Use data and reporting to identify trends and improvement opportunities.
• Support Gibraltar-based Sportsbook Experience/Operations as the team grows.
• Provide clear updates on operations, incidents and supplier performance to senior stakeholders.
• Bring structure, maturity and pace to a lean sportsbook operation.

Connaissances

Supplier management

Governance frameworks

Incident management

Vendor accountability

Stakeholder alignment

Process improvement

Data analysis

Team support

Stakeholder communication

Operational discipline

Description du poste

Why Midnite?

Midnite is a next-generation sports betting and gaming platform built for a new wave of players.

We combine sharp product thinking, bold brand, and fast execution to create experiences that feel modern, intuitive, and built for how people actually play today.

Over 400,000 players have already made the move, and we're only just getting started.

We're a high-performance team operating at pace. High ownership. Constant iteration. No hiding behind processes. We move quickly, test relentlessly, and turn ambitious ideas into real impact. If you're driven, creative, and thrive in fast-moving environments where you can shape meaningful outcomes - keep reading.

Not your grandad’s bookie.

The Role

Title: Sportsbook Operations Senior Manager

Team: Sportsbook

Location: Gibraltar, full time on-site

As Sportsbook Operations Senior Manager, you'll own the operational engine behind our sportsbook supplier ecosystem in Gibraltar.

We rely on a range of third-party suppliers across pricing, trading and data, and this role will make sure those relationships are run with the structure, accountability and pace Midnite needs as we scale. You'll build the governance frameworks, performance reviews, reporting cadences and incident management processes that keep our sportsbook reliable, responsive and improving.

This is a hands-on operational role, not a distant strategy role. You'll work closely with Sportsbook Experience, Product, Engineering and Risk, acting as the bridge between internal teams and external suppliers. You'll help define how the Gibraltar operation works day to day, support a lean team when needed, and play a key role in professionalising an important part of Midnite's Sportsbook function.

You will:

• Own operational relationships with key sportsbook suppliers, including trading, pricing and data partners.
• Build supplier governance frameworks, QBR cadences, performance reviews and action tracking.
• Lead supplier incident management end-to-end, ensuring issues are resolved quickly and repeat problems are prevented.
• Hold third-party suppliers accountable for performance, quality and delivery.
• Act as the conduit between suppliers and internal Product, Engineering, Risk and Sportsbook Experience teams.
• Improve the processes behind event booking, supplier selection and day-to-day trading operations.
• Use data, reporting and insight to identify supplier trends, recurring issues and operational improvement opportunities.
• Support and guide Gibraltar-based Sportsbook Experience / Operations Execs as the team grows.
• Provide clear updates on sportsbook operations, incidents and supplier performance to senior stakeholders.
• Bring structure, maturity and pace to a lean, fast-moving sportsbook operation.

The next Midniter:

• Has 5+ years' experience within sportsbook operations, trading or sportsbook management.
• Brings strong sportsbook industry knowledge and understands how third-party supplier ecosystems operate.
• Has managed operational relationships with external sportsbook suppliers or partners.
• Has experience improving governance, QBRs, performance reporting, incident management or supplier accountability processes.
• Is analytical, structured and confident using data to identify issues and drive better ways of working.
• Is comfortable using AI tools such as ChatGPT, Claude or similar to improve reporting, documentation or operational efficiency.
• Communicates confidently across suppliers, Product, Engineering, Risk and Sportsbook Experience teams.
• Is comfortable with ambiguity and able to create structure where it does not already exist.
• Is hands-on, pragmatic and happy to get stuck into operational detail when the team needs it.
• Is passionate about sport and sports betting.

Winnings

• Join us at an exciting stage as we establish our Gibraltar office. We're investing in a great local employee experience and will continue to expand our benefits package as we grow.
• Additional annual leave based on tenure. Receive an extra two days after three years with Midnite, plus a further three days after five years.
• Quarterly team socials to connect, celebrate and have fun together.

At Midnite, we're committed to creating equal opportunities for everyone. We actively strive to build balanced teams that reflect the diversity of our communities, including ethnic minorities, people with disabilities, the LGBTQIA+ community, and all genders.

We aim to provide an inclusive and supportive interview experience for all candidates. If you require any reasonable adjustments, please let us know in advance so we can ensure you feel comfortable and set up for success.