Senior SFE Lead — CRM & Analytics

Abbott

Pulau Untung Jawa

On-site

IDR 350,000,000 - 500,000,000

Full time

14 days+

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Job summary

Abbott, a global healthcare leader, seeks an SFE Manager to oversee CRM data, reporting processes and drive sales force effectiveness with cross-functional teams in Indonesia. You will manage data inputs, KPI tracking and HCP targeting, while coaching the sales force on tools and procedures.

Ideal candidates bring 5+ years in SFE roles within pharma/nutrition, strong analytics, CRM platform experience (Salesforce.com), and proficiency in Excel and Power BI to deliver timely sales reports and

Qualifications

Bachelor’s degree or higher in a relevant field.
Minimum 5 years in SFE or related roles in pharma/nutrition.
Strong experience with SFE, CRM management and sales operations.
Hands-on CRM tooling experience including Salesforce.com and SFA platforms.
Proficient in Excel, Power BI, and data-driven reporting.

Responsibilities

Input, monitor and manage CRM data and reports.
Develop and deliver SFE programs and training for the sales force.
Collaborate with commercial teams to drive sales force effectiveness initiatives.
Coordinate data updates, reports and KPI tracking across departments.