Senior Sales Manager (Leisure & Corporate)

Mandarin Oriental Hotel Group; Indonesia; On-site; IDR 644,815,000 - 1,289,629,000; Full time

Job summary

Mandarin Oriental Bangkok is seeking a Senior Sales Manager (Luxury Leisure) to drive revenue growth across Luxury Leisure and Group segments. You will develop strategic sales plans, identify new business opportunities, and cultivate partnerships with corporations, travel trade partners, DMCs, and industry stakeholders.

You will lead client engagements, conduct presentations, and negotiate corporate agreements while collaborating with Revenue Strategy, Events and Operations to deliver

Qualifications

• Bachelor’s degree in hospitality, business, marketing or related field.
• 5–8 years sales experience in international luxury hospitality.
• 3+ years in a managerial role.
• Proven track record of achieving revenue and business development goals.
• Strong networks within Leisure Markets and DMCs.
• Excellent English communication.

Responsibilities

• Drive revenue growth across Luxury Leisure and Group segments through proactive sales and business development.
• Develop and implement strategic sales plans to achieve budgeted room night and revenue objectives.
• Identify and cultivate new business opportunities while expanding existing client relationships.
• Establish and maintain strong partnerships with corporations, travel trade partners, DMCs, event agencies and associations.
• Negotiate and manage corporate agreements and contracts to maximize revenue.
• Represent the hotel at trade events, roadshows, and sales missions.
• Maintain accurate account plans, forecasts and sales activity reports.
• Collaborate with Revenue Strategy, Events and Operations to ensure seamless client experiences.

Skills

Sales strategy

Negotiation

Presentation

Relationship building

Customer focus

Market knowledge

Team leadership

Education

Bachelor's degree in hospitality management / business / marketing

Tools

CRM

Revenue management systems

Job description

About the Job

As a Senior Sales Manager (Luxury Leisure), you will play a key role in driving revenue growth and strengthening the market presence of Mandarin Oriental, Bangkok for Leisure Market and adhoc leisure Groups.

Working closely with Revenue Strategy, Events and Operations teams, you will lead the development of strategic partnerships and cultivate meaningful relationships with travel trade partners, event planners, DMCs, and industry stakeholders. Through a proactive and consultative approach, you will identify new business opportunities, maximize revenue streams, and contribute to the continued success of one of the world's most celebrated luxury hotels.

This role combines strategic sales leadership, relationship management, and market intelligence, with a strong focus on delivering commercial results while upholding the exceptional service standards and legendary guest experiences synonymous with Mandarin Oriental.

Key Responsibilities

• Drive revenue growth across Luxury Leisure and Group segments through proactive sales and business development initiatives.
• Develop and implement strategic sales plans to achieve budgeted room night and revenue objectives.
• Identify and cultivate new business opportunities while expanding existing client relationships.
• Establish and maintain strong partnerships with corporations, multinational companies, travel trade partners, DMCs, event agencies, associations, and key industry stakeholders.
• Conduct sales presentations, client meetings, site inspections, and business reviews to strengthen client engagement and loyalty.
• Negotiate and manage corporate agreements, contracts, and commercial partnerships to maximize revenue opportunities.
• Generate incremental business for guestrooms, meetings, events, banquets, and Food & Beverage outlets.
• Represent the hotel at trade events, industry functions, roadshows, and sales missions to enhance brand visibility and market presence.
• Monitor market trends, customer insights, and competitor activities to identify growth opportunities and support strategic decision-making.
• Collaborate closely with Revenue Strategy, Events, and Operations teams to ensure seamless execution and exceptional client experiences.
• Maintain accurate account plans, forecasts, and sales activity reports to support business performance.

As a Senior Sales Manager (Luxury Leisure), We Expect You to Have

• A bachelor’s degree in hospitality management, Business Administration, Marketing, or a related discipline.
• A minimum of 5-8 years' sales experience within an international luxury or upscale hospitality environment.
• Proven experience managing Leisure Markets and DMCs, or Group business segments, with at least 3 years in a managerial capacity.
• A successful track record of achieving ambitious revenue and business development goals.
• Strong relationships and networks within the Leisure Markets and DMCs
• Exceptional interpersonal, negotiation, and presentation skills, with the ability to build long-lasting client partnerships.
• Strong commercial awareness combined with a strategic and analytical mindset.
• Experience working with hotel sales, CRM, and revenue management systems.
• Excellent communication skills in English, both written and spoken.
• A proactive, results-oriented approach and the ability to thrive in a dynamic, fast-paced environment.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• Medical Benefits and Group Insurance
• Hotel Gym

We’re Fans. Are you?