Senior Retail Data & Insights Lead

Nabla; Jakarta Pusat; On-site; IDR 167,400,000 - 234,360,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Job summary

NIQ is seeking a Senior Executive, Retail Vertical in Indonesia to serve as an information resource expert for assigned clients across Indonesia. You will collaborate with operations and account teams to help clients leverage RMS resources, perform data extracts, brand analyses, and syndicated reports to support informed decisions.

You will organize content, maintain client communications, and assist in Thought Leadership projects, with a comprehensive training program for new hires.

Qualifications

• University degree in Marketing, Business, Economics or related field.
• Minimum 2 years of working experience in a market research or similar role
• Excellent written and verbal communication; English proficiency is a must
• Highly competent in MS Excel and PowerPoint (pivot tables, functions, charts)
• Aptitude for numbers and meticulous
• Resourceful problem-solving and collaborative team player
• Experience in solution and process automation by leveraging technology
• Customer-oriented with good people skills; you will interact with a diverse group of clients
• Able to prioritize a varied workload, to manage concurrent deadlines while maintaining accuracy

Responsibilities

• Be the day-to-day contact of Retailers clients, who contact our Client Support Centre by phone or email.
• Deliver analyses, charts and reports that are clear, concise, and meaningful to clients.
• Conduct regular reviews with Client Service and Operations teams, to monitor service delivery KPIs.
• Maintain timely communications with account teams and senior management, to keep stakeholders up-to-date.
• Organize content for Resource Library, to help clients keep ahead of NielsenIQ practices and policies.
• Support senior management on developing Thought Leadership case studies.
• Successful candidates can look forward to a comprehensive training program.

Skills

Customer service

MS Excel

PowerPoint

English proficiency

Data analysis

Time management

Communication

Team player

Problem solving

Education

University degree

Tools

MS Excel

PowerPoint

Job description

NIQ is seeking a Senior Executive, Retail Vertical in Indonesia to serve as an information resource expert for assigned clients across Indonesia. You will collaborate with operations and account teams to help clients leverage RMS resources, perform data extracts, brand analyses, and syndicated reports to support informed decisions.

You will organize content, maintain client communications, and assist in Thought Leadership projects, with a comprehensive training program for new hires.