Senior People Analytics Specialist

GoTo Group; Jakarta Pusat; On-site; IDR 260,000,000 - 420,000,000; Full time

Job summary

GoTo Group is seeking a Senior People Analytics Specialist to turn people data into meaningful insights that guide talent strategy. You will bridge People, Data, and Business, translating what metrics show into actionable recommendations for leaders.

You will analyze workforce trends, build dashboards, and partner with HR teams to develop data-driven solutions while maintaining strict data privacy and governance across HRIS systems.

Qualifications

• 3–5 years of data analysis experience, preferably in HR context.
• Strong understanding of HR metrics, talent lifecycles, and engagement frameworks.
• Proficient in SQL and extracting data from data warehouses.
• Advanced spreadsheet skills (INDEX/MATCH, XLOOKUP, Pivot Tables).
• Analytical mindset; able to explain the why behind trends to non-technical stakeholders.
• Strong business sense and discretion with confidential people data.

Responsibilities

• Analyze key workforce metrics (retention, engagement, hiring, diversity, performance) to identify trends and opportunities.
• Identify root causes of attrition spikes and hiring bottlenecks through data analysis.
• Maintain recurring headcount dashboards and respond to ad-hoc reporting requests.
• Translate HR data into digestible insights, executive summaries, and visual stories for HRBPs and leaders.
• Collaborate with TA, L&D, Total Rewards to define data-driven solutions for operational challenges.
• Query and extract data efficiently using SQL and spreadsheets.
• Ensure data privacy, governance, and confidentiality in HRIS data.
• Audit and maintain high data accuracy across HRIS systems.

Skills

SQL

Spreadsheets

Data storytelling

HR analytics

Business acumen

Data governance

Tools

Data Warehouse

Workday

Job description

About the Role

GoTo is looking for a Senior People Analytics Specialist who is passionate about turning people data into meaningful insights and better decisions.

In this role, you will bridge the gap between People, Data, and Business, helping leaders understand not just what is happening within our workforce, understanding the “why” behind the numbers, and translating insights into actionable recommendations that shape our people strategy.

If you love diving into data, asking thoughtful questions about workforce trends, and translating numbers into clear narratives that drive talent strategy, this role is for you.

What Will You Do

• Analyze key workforce metrics (retention, engagement, hiring, diversity, performance) to identify trends, anomalies, and opportunities.
• Conduct analysis to uncover root causes behind workforce issues such as attrition spikes and hiring bottlenecks.
• Structure and maintain recurring headcount dashboards and ad-hoc report requests.
• Translate raw talent data into digestible insights, executive summaries, and visual stories for HR Business Partners and business leaders.
• Work closely with HR teams (TA, L&D, Total Rewards) to understand their operational challenges and define data-driven solutions.
• Query and extract data efficiently using SQL and spreadsheets.
• Ensure data privacy, governance, and strict confidentiality when handling sensitive employee information.
• Audit and maintain high data accuracy across human resource information systems (HRIS).

What Will You Need

• 3-5 years of experience in data analysis, with a strong preference for experience within an HR context (e.g., HR Generalist with strong analytical flair, People Operations Analyst, or Talent Data Analyst).
• Deep understanding of HR metrics, talent lifecycles, and employee engagement frameworks.
• Adept in SQL: Ability to write clean queries, joins, and aggregations to extract data from the Data Warehouse.
• Advanced Spreadsheet Skills: Proficient in Excel or Google Sheets (e.g., INDEX/MATCH, XLOOKUP, Pivot Tables, data validation, complex nested formulas).
• Analytical Approach: Strong diagnostic mindset and curious about the why behind data trends, not just reporting the numbers.
• Data Storytelling: Ability to present technical data clearly to non-technical stakeholders in a conversational, actionable way.
• Strong business acumen and ability to connect people insights with business priorities.
• High level of discretion, empathy, and judgment when handling confidential people data.

About the Team

It's an Individual Contributor role, part of the HRIS team. This broader team drives and maintains the People and Culture tools across the department/ function for example, L&D tools, survey tools as well as Workday. Working in this team - your key stakeholders are the PAC leadership team and people business partners. You’ll work very closely with all teams across PAC translating data into meaningful insights so we can identify and manage relevant interventions and generate key reports for the business. This role has access to lost of sensitive information so maturity and trust are important aspect for this role.

About GoTo Group

GoTo is the largest digital ecosystem in Indonesia. GoTo's mission is 'empower progress' by offering technology infrastructure and solutions that help everyone to access and thrive in the digital economy.

The GoTo ecosystem provides a wide range of services, including mobility, delivery, payments, financial services, and technology solutions for merchants. The ecosystem also provides e-commerce services through Tokopedia and banking services through its partnership with Bank Jago.

About Gojek

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels onour respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

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