Senior Order Fulfillment Executive (Jakarta)

Rolls-Royce; Indonesia; On-site; IDR 167,400,000 - 212,040,000; Full time

Job summary

Rolls-Royce in Jakarta seeks an Executive, Order Management to drive end-to-end order fulfilment, ensuring timely, accurate and compliant delivery in line with contracts. You will coordinate with Sales, Finance, Logistics and suppliers to manage non-technical back-end processes for engineered solutions.

The role requires a Bachelor’s degree, 3–6 years in order management or sales operations within engineering environments, hands-on SAP experience, superb attention to detail and strong

Qualifications

• Bachelor’s degree in Business, Supply Chain, Engineering or a related discipline.
• 3-6 years’ experience in order management, sales operations or project administration within an engineering, industrial or technical environment.
• Strong understanding of commercial processes, order fulfilment workflows and contractual execution.
• Hands-on experience with SAP (SD/MM modules) for order processing, PR/PO creation, goods receipt and documentation.
• Ability to coordinate multiple stakeholders and manage deadlines across complex order cycles.
• Strong attention to detail, documentation accuracy and compliance awareness.
• Good verbal and written communication skills, with the ability to engage internal and external stakeholders effectively.
• Proactive, well-organized and able to work independently with minimal supervision.

Responsibilities

• Coordinate order fulfilment activities from sales handover to final delivery, engaging Sales, Sales Engineering, Finance, Aftersales, Logistics, factories, suppliers and contractors.
• Create, maintain and manage all required order documentation in shared drives and SAP (including sales order files, engine purchase orders, batch and serial number tracking).
• Execute orders in full compliance with contractual scope, timelines, cost obligations and customer requirements.
• Coordinate with Finance on down payments, stage payments and performance or bank guarantees in line with agreed payment terms.
• Support goods movement processes, including goods receipt in SAP and coordinating with warehouses for engine and accessory arrivals.
• Follow up on timely creation and issuance of purchase orders for third-party items; manage SAP PR/PO processes.
• Ensure secured payments (TT, LC, etc.) prior to release or delivery by working with Sales and relevant parties.
• Issue and manage shipping instructions and liaise with customers and factories to confirm shipment schedules and readiness.
• Coordinate with freight forwarders on bookings, shipping documentation and tracking of shipments.
• Verify incoming invoices from factories, suppliers and forwarders; ensure completeness of delivery and accuracy of charges.
• Manage discrepancies, claims for missing parts or short shipments, and follow through on resolutions.
• Support LC documentation preparation, amendments and liaise with Finance for final submission.
• Work with technical teams to ensure required technical documentation or certificates are available in accordance with contractual terms.
• Generate SAP packing lists and ensure timely dispatch of goods for local deliveries.
• Provide administrative and operational support for ad-hoc or special assignments as required.

Skills

Order management

SAP (SD/MM)

Stakeholder coordination

Contractual execution

Attention to detail

Communication skills

Education

Bachelor's degree in Business/Supply Chain/Engineering

Tools

SAP (SD/MM modules)

Job description

Rolls-Royce in Jakarta seeks an Executive, Order Management to drive end-to-end order fulfilment, ensuring timely, accurate and compliant delivery in line with contracts. You will coordinate with Sales, Finance, Logistics and suppliers to manage non-technical back-end processes for engineered solutions.

The role requires a Bachelor’s degree, 3–6 years in order management or sales operations within engineering environments, hands-on SAP experience, superb attention to detail and strong