Senior Medical Imaging Services Manager

Mindray Bio-Medical Electronics Co., Ltd.; Jakarta Pusat; On-site; IDR 360,000,000 - 600,000,000; Full time

Job summary

Mindray Bio-Medical Electronics Co., Ltd. in Jakarta is seeking an experienced MIS regional service leader to build and manage a medical imaging system support team.

You will design regional service delivery strategies and ensure timely business delivery. Ideal candidates hold a Bachelor degree in medical/biomedical fields, with 9+ years in imaging system support and 3+ years in customer or team management, plus intermediate English and SAP experience.

Qualifications

• Bachelor degree in medical, technical bio-medical, or related field.
• Over 9 years working experience in medical imaging system support.
• Over 3 years customer management or team management experience; intermediate English writing/speaking.
• Domicile in Jakarta; proficient in MS Office and SAP / internal sales systems.

Responsibilities

• Team management: build and lead a team; set KPIs and management systems.
• Delivery management: plan and construct a regional MIS service system and strategies; ensure delivery and innovation.
• Customer management: service Indonesian customers; develop strategies and maintain relationships.
• Operation monitoring: oversee service channels to improve efficiency and satisfaction.
• Communication and coordination: liaise with internal/external stakeholders to maximize business performance.

Skills

English proficiency

MS Office

Sales system experience

Education

Bachelor degree in medical/biomedical or related

Tools

SAP experience

Sales management system

Job description

Mindray Bio-Medical Electronics Co., Ltd. in Jakarta is seeking an experienced MIS regional service leader to build and manage a medical imaging system support team.

You will design regional service delivery strategies and ensure timely business delivery. Ideal candidates hold a Bachelor degree in medical/biomedical fields, with 9+ years in imaging system support and 3+ years in customer or team management, plus intermediate English and SAP experience.