Senior Hyperscale Data Center Delivery Lead

Digital Edge; Indonesia; Remote; IDR 600,000,000 - 1,000,000,000; Full time

Job summary

Digital Edge is seeking a Customer Delivery Manager to lead end-to-end delivery for hyperscale customers, coordinating across construction, design and operations from contract signing to Ready for Service.

This role is on-site and project-specific, based in Indonesia, reporting to the Customer Project Delivery Director, with governance support to ensure on-time delivery, clear milestones and strong customer satisfaction.

Qualifications

• 10+ years of experience leading end-to-end project delivery in critical environments (data center preferred).
• Experience making delivery and commercial decisions with schedule and cost trade-offs.
• Experience with hyperscale or large enterprise data center, cloud, or IT services.
• Strong understanding of data center infrastructure, especially electrical & mechanical services.
• Ability to define scope and work breakdown and coordinate engineering inputs.

Responsibilities

• Act as the primary customer contact during build, RFS, and onboarding, aligning with contractual milestones.
• Support requirements definition and smooth transition from pre-contract to delivery.
• Track milestones and ensure adherence to scope and timelines.
• Produce regular progress reports and support audits and inspections.
• Manage customer expectations, escalations and risk to maintain delivery confidence.
• Translate customer requirements into scoped work and coordinate with Design/Solution Engineering.
• Develop and manage delivery programmes covering scope and dependencies.
• Handle customer change requests with cost and schedule impact assessment.
• Oversee handover to customer and onboarding with Success/Operations teams.

Skills

Client delivery leadership

Stakeholder management

Cross-functional coordination

Delivery governance

Education

PMI PMP certification

Tools

MS Office

MS Project / Aconex

Job description

Digital Edge is seeking a Customer Delivery Manager to lead end-to-end delivery for hyperscale customers, coordinating across construction, design and operations from contract signing to Ready for Service.

This role is on-site and project-specific, based in Indonesia, reporting to the Customer Project Delivery Director, with governance support to ensure on-time delivery, clear milestones and strong customer satisfaction.