Hyperscale Data Center Delivery Lead

Digital Edge DC; Indonesia; On-site; IDR 2,161,773,000 - 3,242,659,000; Full time

Job summary

Digital Edge is seeking a Customer Delivery Manager to serve as the primary customer-facing owner for hyperscale projects in Indonesia. You will coordinate delivery across construction, design, and operations, ensuring contract commitments and milestones are met.

You will oversee pre-contract engagement, track RFS milestones, and manage escalations to maintain delivery confidence and satisfaction while coordinating with vendors for fit-out activities and a seamless handover.

Qualifications

• 10+ years of experience leading end-to-end project delivery in critical environments
• Proven track record in data center infrastructure delivery or similar
• Strong ability to navigate multi-stakeholder environments and manage escalations

Responsibilities

• Act as primary customer-facing delivery owner for hyperscale projects
• Coordinate with construction, design and operations to align requirements with delivery
• Develop and manage delivery programmes with key milestones
• Track progress and ensure alignment with project timelines
• Manage customer change requests and associated cost/schedule impacts
• Oversee vendor coordination for fit-out activities
• Own handover of facility to customer at Ready for Service (RFS)
• Drive successful customer onboarding with Success and Operations teams

Skills

Project management

Stakeholder management

Customer facing

Risk management

Vendor coordination

Tools

MS Project

Aconex

Job description

Digital Edge is seeking a Customer Delivery Manager to serve as the primary customer-facing owner for hyperscale projects in Indonesia. You will coordinate delivery across construction, design, and operations, ensuring contract commitments and milestones are met.

You will oversee pre-contract engagement, track RFS milestones, and manage escalations to maintain delivery confidence and satisfaction while coordinating with vendors for fit-out activities and a seamless handover.