Senior EMS Project Manager – NPI & Customer Delivery

Monroe Consulting Group

Batam

On-site

IDR 900,000,000 - 1,500,000,000

Full time

14 days+

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Job summary

Monroe Consulting Group Indonesia, on behalf of a leading multinational electronics manufacturer, seeks an experienced Project Manager to lead end-to-end NPI, coordinate cross-functional teams, and manage customer engagements from Batam, Indonesia.

The ideal candidate has 20+ years in EMS/manufacturing, strong leadership without direct authority, and a proven track record in PCBA and box-build. This is a high-responsibility, fast-paced role requiring ownership and strategic problem-solving.

Qualifications

Bachelor's Degree in Engineering or related field.
Twenty years of experience in EMS, manufacturing, or technical program management.
Hands-on familiarity with high-mix, low-volume or high-volume electronics production.
Proven track record in NPI, PCBA, mechanical assembly, or related domains.
Electronics manufacturing processes (SMT, DIP, testing, box-build)
BOM structures / AVL / ECN
Quality systems (ISO9001, IATF16949, IPC)
Supply chain & material planning fundamentals
Excellent communication and customer-facing presentation skills.
Strong leadership of cross-functional teams without direct authority.
High sense of ownership, urgency, and problem-solving capability.
Able to manage multiple projects in a fast-paced environment.

Responsibilities

Direct report to the Director.
Serve as the main point of contact for assigned customers.
Understand customer requirements, product specifications, forecasts, and expectations.
Lead regular customer meetings, business reviews, and project updates.
Drive end-to-end NPI execution, including tooling readiness, process engineering, BOM validation, DV/PV builds, and ramp-up.
Coordinate with engineering to ensure technical issues are closed.
Manage sample deliveries and customer approvals.
Develop and maintain project timelines, milestones, and risk registers.
Ensure cross-functional alignment across production, procurement, quality, and logistics.
Track project KPIs: schedule, yield, cost, material readiness, and quality metrics.
Drive cost-saving opportunities with internal teams.
Identify, assess, and mitigate project risks and dependencies.
Escalate critical risks and drive closure with responsible departments.
Monitor production readiness: material availability, capacity, work instructions, quality plans.
Coordinate with SCM on forecast, delivery schedules, shortages, and supplier issues.
Support daily issue resolution and drive long-term improvement actions.
Prepare weekly project dashboards and executive reports.
Maintain project documentation, contracts, customer communication logs, and KPIs.