Senior Digital Campaigns & Client Success Manager

Cheil Indonesia; Jakarta Pusat; On-site; IDR 240,000,000 - 420,000,000; Full time

Job summary

Cheil Indonesia is seeking an experienced Account Manager to oversee day-to-day client relationships and drive the execution of integrated campaigns across social platforms in Jakarta.

You will coordinate with creative, media, strategy, and other internal teams, develop briefs and project trackers, monitor performance, and identify opportunities to grow client partnerships in a fast-paced environment.

Qualifications

• Bachelor's degree in Marketing, Communications, Business, or related field.
• Minimum 5 years of experience in account management or related fields.
• Strong understanding of social media platforms (Instagram, TikTok, YouTube, Facebook, X, LinkedIn).
• Excellent client management, communication, and organizational skills.
• Ability to manage multiple projects and coordinate with cross-functional teams.
• Proficient in Microsoft Office and Google Workspace.
• Strong English communication skills, written and verbal.
• Fast-paced, dynamic environment adaptability.

Responsibilities

• Manage day-to-day client relationships and serve as main contact.
• Lead campaign execution, timelines, deliverables, and coordination.
• Develop briefs, project plans, reports, and trackers.
• Support digital and social media campaign planning and execution.
• Monitor campaign performance and provide insights and recommendations.
• Identify client needs and translate into actionable campaign solutions.
• Coordinate with creative, media, strategy, and internal teams to deliver projects.
• Manage multiple projects and priorities while ensuring quality and timely delivery.
• Support account growth by identifying opportunities and proposing relevant solutions.

Skills

Social media management

Client relationship management

Campaign coordination

Project management

English communication

Cross-functional collaboration

MS Office & Google Workspace

Education

Bachelor's degree in Marketing/Communications/Business

Tools

Microsoft Office

Google Workspace

Job description

Cheil Indonesia is seeking an experienced Account Manager to oversee day-to-day client relationships and drive the execution of integrated campaigns across social platforms in Jakarta.

You will coordinate with creative, media, strategy, and other internal teams, develop briefs and project trackers, monitor performance, and identify opportunities to grow client partnerships in a fast-paced environment.