Senior Cybersecurity Analyst - Incident Response

Packet Systems Indonesia; Jakarta Pusat; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

Packet Systems Indonesia (PSI), headquartered in Jakarta, is a trusted ICT systems integrator delivering secure, scalable technology solutions across networking, cybersecurity, cloud, and managed services.

PSI seeks a Tier 2 Security Analyst responsible for validating and analyzing investigations from Tier 1, coordinating with Tier 3 and SecOps to activate the Incident Response Plan, and improving security incident management within a customer-centric, people-first culture.

Responsibilities

• Recognizes successful intrusions and compromises through review and analysis of relevant event detail information.
• Investigates potential security incidents - recognizes attacks based on techniques, tactics and procedures and differentiates false positives from true intrusion.
• Follows up and tracks investigations to resolution.
• Further validates, classifies incidents and updates security incident cases.
• Alerts system and information owners of intrusions and potential intrusions and compromises to their network infrastructure.
• Escalates security incidents to appropriate teams within customer tenant.
• Provides assistance during remediation of security incidents.
• Manages security services including finetuning security use cases and reducing false positives.
• Maintains and provides data required to calculate the SecOps services SLAs, KPIs and Goals Setting.
• Provide feedback to updates SecOps processes and procedures as necessary.
• Follows and implements the customer's change management process.
• Publishes regular reports to internal teams.
• Conducts regular information security awareness sessions to the general community of the organization.

Job description

Packet Systems Indonesia (PSI), headquartered in Jakarta, is a trusted ICT systems integrator delivering secure, scalable technology solutions across networking, cybersecurity, cloud, and managed services.

PSI seeks a Tier 2 Security Analyst responsible for validating and analyzing investigations from Tier 1, coordinating with Tier 3 and SecOps to activate the Incident Response Plan, and improving security incident management within a customer-centric, people-first culture.