This role will analyze commercial performance, evaluate campaigns, identify growth opportunities, and provide recommendations to drive growth, customer engagement, and profitability.
Key Responsibilities
- Commercial performance analysis: monitor key metrics such as GMV, MTU, AOV, GM%, GP%, and other commercial KPIs; identify trends, gaps, opportunities, and risks.
- Campaign & promo monitoring: monitor campaign and promotion performance, including uptake, GMV contribution, basket composition, user segments, and margin impact; highlight issues and opportunities early.
- Cross-initiative impact analysis: assess the expected and actual impact of business initiatives on sales, customers, profitability, and other relevant metrics.
- Promotion scheme design: support the development of promotional mechanics by modeling their potential impact on GMV, MTU, GM%, and GP%; help define target customers, basket profiles, and promo economics.
- Post-campaign analysis: evaluate campaign effectiveness, identify whether growth was truly incremental or temporary, and assess customer retention, behavioral changes, and margin impact.
- Competitive & market monitoring: monitor competitor activities and market developments; turn findings into clear insights and recommendations for the business.
- Ad-hoc commercial analysis: support various strategic and operational business questions through timely, data-driven analysis and deep dives.
Requirements
- Flexible and agile mindset: comfortable working beyond a fixed job scope and adapting to changing priorities as the business grows; willing to take on new challenges and contribute wherever analytical support is needed.
- 5+ years of experience in commercial analytics, business analytics, or another data-heavy role within e-commerce, retail, or consumer internet.
- Advanced Excel / Google Sheets and/or strong SQL skills, with the ability to build models, run scenario analysis, and turn data into structured insights.
- Strong understanding of e-commerce metrics such as GMV, MTU, AOV, GM%, GP%, funnel, cohort, and RFM, with the ability to understand what these metrics mean for business performance.
- Ability to design and evaluate promotional schemes, with an understanding of promo mechanics, margin impact, customer targeting, basket behavior, and incremental growth.
- Strong written and verbal communication skills, with the ability to explain analysis clearly and turn findings into practical business recommendations.
- Proficiency in using AI tools to support analysis, automate repetitive tasks, improve productivity, and solve problems more efficiently.
- Experience with BI and data visualization tools such as Metabase, Tableau, Looker, or equivalent will be huge advantage
- Good understanding of in-app funnels, user journeys, growth analytics, and customer behavior will be a plus