Senior Business Analyst — Transformation & Tech Liaison

Ntt; Jakarta Pusat; On-site; IDR 133,920,000 - 245,520,000; Full time

Job summary

NTT DATA in Indonesia seeks a Senior Associate Business Analyst to collaborate with clients, determine requirements and define solutions addressing business, process and system challenges. You will liaise with stakeholders to understand organization structure, policies and operations, and recommend effective technology-driven improvements.

You will apply best practice methodologies to gather business requirements, translate them into functional deliverables, and contribute to project delivery

Qualifications

• Bachelor's degree in Business or IT or related field.
• PM certification desirable; IIBA membership preferred.
• Professional in Business Analysis certification preferred.
• ITIL or related tech certs advantageous.
• Moderate level experience as a Business Analyst in technology services.

Responsibilities

• Acts as a bridge between business problems and technology solutions.
• Supports analysis, transformation and delivery of business improvements with technology.
• Work with internal clients to define requirements and map processes.
• Deliver projects in line with sponsor requirements and enterprise architecture.
• Develop and deploy enhanced services and platforms from definition to deployment.
• Document gaps, user guides, test cases and training materials.

Skills

Business analysis

Communication

Stakeholder management

Team player

Attention to detail

Education

Bachelor's degree

Project management certification

Professional in Business Analysis certification

IIBA Membership

ITIL certification

Tools

Microsoft Word

Microsoft Excel

Microsoft Project

Microsoft PowerPoint

Microsoft Visio

ServiceNow

Siebel

Remedy

SAP

EMS

Job description

NTT DATA in Indonesia seeks a Senior Associate Business Analyst to collaborate with clients, determine requirements and define solutions addressing business, process and system challenges. You will liaise with stakeholders to understand organization structure, policies and operations, and recommend effective technology-driven improvements.

You will apply best practice methodologies to gather business requirements, translate them into functional deliverables, and contribute to project delivery