Senior Application Support Engineer (Apache Tomcat, NginX, Weblogic)

PT Infinitium Solutions; Jakarta Pusat; On-site; IDR 167,400,000 - 279,000,000; Full time

Benefits offered by this job

Medical insurance & outpatient (cover

KPI Bonus

Get trained and certified

9:00 start time

Job summary

PT Infinitium Solutions in Centra Jakarta is seeking a Senior Application Support Engineer to diagnose issues, deliver solutions to clients, and coordinate across software, business, and infrastructure teams.

You will prepare maintenance plans, reports, and proactively supervise alerts while ensuring smooth application operations. Strong English communication and travel readiness are required.

Qualifications

• Minimum 5 years’ experience as technical or application support lvl 2.
• Understanding software / patch delivery base on web application flow and process.
• Experience in software delivery process flow will be added value (on prem / cloud).
• Experience and knowledge in e commerce software & business flow will be added value.
• Good soft skills as the job scope require communicate with multiple department & external clients.
• Possess self-initiative and able to work independently and collaborative with people at various levels.
• Willing to travel on overseas assignments, travel to data center, client office, shift standby (rotate) & standby for patching activities.
• Understand Apache HTTP Server or Nginx Web Application
• Understand Tomcat Application.
• Basic skill in Windows Server and Linux command.
• Understand SQL script.
• Good written and verbal communication in English

Responsibilities

• Diagnose issue related to application and properly communicate & deliver solutions to external clients within the product delivery scope.
• Provide support and identify all issues and prepare appropriate documentation all issues and solutions & share between software & business team.
• Communicate & work closely within inter department example software team & business team & infrastructure team.
• Preparing maintenance plans & upgrading schedule for supporting applications.
• Prepare and maintain reports for every product.
• Supervise all alerts related to application and system procedures and provide services proactively.

Skills

Tomcat

Nginx

WebLogic

English communication

Travel readiness

Windows/Linux basics

Tools

Apache Tomcat

Nginx

WebLogic

Job description

Senior Application Support Engineer (Apache Tomcat, NginX, Weblogic)

Diagnose issue related to application and properly communicate & deliver solutions to external clients within the product delivery scope.

Provide support and identify all issues and prepare appropriate documentation all issues and solutions & share between software & business team.

Communicate & work closely within inter department example software team & business team & infrastructure team.

Preparing maintenance plans & upgrading schedule for supporting applications.

Prepare and maintain reports for every product.

Supervise all alerts related to application and system procedures and provide services proactively.

Good to have

Minimum 5 years’ experience as technical or application support lvl 2.

Understanding software / patch delivery base on web application flow and process.

Experience in software delivery process flow will be added value (on prem / cloud).

Experience and knowledge in e commerce software & business flow will be added value.

Good soft skills as the job scope require communicate with multiple department & external clients.

Possess self-initiative and able to work independently and collaborative with people at various levels.

Willing to travel on overseas assignments, travel to data center, client office, shift standby (rotate) & standby for patching activities.

Understand Apache HTTP Server or Nginx Web Application

Understand Tomcat Application.

Basic skill in Windows Server and Linux command.

Understand SQL script.

Good written and verbal communication in English

Workplace in Centra Jakarta (Nearby St. Sudirman)

What can you expect from us?

Traffic jam frustration - Start your work at 9.00am

Quarterly employee engagement activities

Medical insurance & outpatient (cover spouse and children)

Value for career growth? Get trained and certified

KPI Bonus

PT Infinitium Solutions, a member of the Infinitium Group of companies provides end to- end solution to our customers venturing into the world of e-Business. From Web based applications, E-payment services to Mobile services, we have complete and comprehensive solutions to cater to our clients unique business environment needs. Over the years, the success of our business has been proven with reputable clients from various State Government, large MNCs, large Enterprises and SMIs. We are seeking committed and result-oriented team players for the following positions to be part of the dynamic team in Jakarta Office.