Senior Air Freight Operations Manager (Global)

PT LOGISTEED Indonesia; Tangerang; On-site; IDR 900,000,000 - 1,200,000,000; Full time

Job summary

PT LOGISTEED Indonesia Forwarding is seeking a senior Freight Forwarding Manager to lead air cargo operations at Bandara Soekarno-Hatta, with oversight of import, export and transit shipments. The ideal candidate has at least 10 years in freight forwarding in a managerial role, strong cross‑cultural communication, Cargowise experience, and business‑level English.

You will coordinate with airlines, forwarders, warehouses and customs, supervise staff, control costs, and ensure compliance with IATA

Qualifications

• Min. 10 years of experience in freight forwarding and managerial role.
• Excellent communication and coordination in global and multicultural environments.
• Experience with Cargowise as a Freight forwarding operation system is plus point.
• Business-level English required.

Responsibilities

• Manage daily air cargo operations (import, export, and transit shipments).
• Coordinate with airlines, freight forwarders, warehouse teams, and customs authorities.
• Ensure compliance with aviation safety regulations and cargo handling standards (IATA & other local regulations).
• Monitor cargo schedules, capacity planning, and flight allocations.
• Supervise cargo documentation (air waybills, manifests, customs paperwork).
• Oversee loading/unloading procedures and warehouse operations.
• Manage staff scheduling, training, and performance.
• Handle customer service issues and shipment irregularities.
• Control operational costs and improve efficiency.
• Ensure proper handling of special cargo (dangerous goods, perishables, live animals, high-value cargo).

Skills

Freight forwarding experience

Communication skills

Cargowise knowledge

English proficiency

Tools

Cargowise

Job description

PT LOGISTEED Indonesia Forwarding is seeking a senior Freight Forwarding Manager to lead air cargo operations at Bandara Soekarno-Hatta, with oversight of import, export and transit shipments. The ideal candidate has at least 10 years in freight forwarding in a managerial role, strong cross‑cultural communication, Cargowise experience, and business‑level English.

You will coordinate with airlines, forwarders, warehouses and customs, supervise staff, control costs, and ensure compliance with IATA