SALES SUPPORT AUTOMATION - SURABAYA

Pengiklan Anonim; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A local enterprise in East Java is seeking a dedicated Sales Support personnel. The ideal candidate will manage customer relations, generate sales leads, and provide administrative assistance to sales staff. Successful applicants are required to have a Bachelor’s degree in Marketing or Business and strong multitasking and communication skills. Attention to detail and experience in handling consumer complaints are crucial for this role. This position is in Surabaya, Indonesia, offering a dynamic work environment.

Qualifications

• 3+ years of experience in a Sales Support role.
• Well-organized with reporting and filing documents.
• Strong communication skills for consumer relations.

Responsibilities

• Generates new sales leads and processes them as necessary.
• Handles customer calls and resolves problems.
• Maintains sales information in an organized manner.
• Follows up with customers to ensure satisfaction.
• Coordinates with the sales team to achieve sales goals.
• Provides necessary data and reports to the sales team.
• Manages customer complaints effectively.
• Arranges appointments and travel for sales staff.

Skills

Multitasking ability

Attention to detail

Consumer relationship management

Education

Bachelor degree in marketing, Business or related field

Job description

Very detail personnel in handling all the administration work

Well-organized of reporting, filling documents, etc

Consumer relation and Consumer Complaints

Bachelor degree in marketing, Business or related field

Multitasking ability

Job Description:

Generates and processes new sales leads as necessary

Answers phone calls from customers and deals with problems as they arise

Takes sales information and puts it into an easily readable format

Follows up with customers to make sure that they are satisfied with a particular product

Makes sure that sales persons are on track with sales goals

Meets with other departments to make sure that sales people are doing their job correctly

Provides any necessary data or reports to the sales team

Exerts attention to detail, as customers may have the same problems; reports the problems as necessary

Arranges appointments with clients and sales team

Acknowledges customers by responding to emails, texts, and phone calls

Updates all contact information for clients

Deals with any customer complaints and resolves the issue as necessary

Arranges travel and accommodations for any sales person that is meeting clients outside of the office

Any necessary administrative work including filing reports or presenting sales team with necessary documents

How many years' experience do you have as a Sales Support Role?

PT EKIS MUDA BERKARYA

ADMIN SUPPORT SALES

East Java, ID