Sales Medis: Pengembangan Bisnis Layanan Kesehatan

Pt Sinar Jernih Suksesindo; Ciamis; On-site; IDR 350,000,000 - 500,000,000; Full time

Job summary

Marriott International’s Courtyard brand is seeking a Senior Sales Manager in Bandung, Indonesia. You will manage designated corporate accounts, drive revenue from rooms, catering, and F&B, and expand business through proactive sales channels.

The role requires a Diploma or degree in Hospitality or Business, 3+ years in hotel corporate/group sales, and strong negotiation and leadership skills. Delphi, Salesforce, OnQ, and Market Planner proficiency is preferred.

Qualifications

• Diploma or degree in Hospitality, Business, or related field.
• Minimum 3 years of experience in hotel Corporate, MICE, or Group room sales.
• Proven track record in driving revenue and managing key accounts.
• Strong negotiation, presentation, and relationship-building skills.
• Technical proficiency in hotel systems (e.g., Delphi, Salesforce, OnQ, Market Planner).
• Ability to analyze sales data and market trends to inform strategy.
• Excellent communication and leadership skills with a collaborative mindset.

Responsibilities

• Represent the hotel to prospective clients: Serve as the primary point of contact for customers seeking group rooms, meeting space, and food and beverage services.
• Drive new business opportunities: Respond to inquiries, initiate outreach, qualify leads, and solicit potential clients through proactive sales efforts.
• Manage the full sales cycle: Conduct site visits, entertain clients, prepare proposals, determine rates, negotiate contracts, and service accounts through fulfillment.
• Develop strategic sales plans: Create and execute strategies to achieve or exceed revenue and room night goals, adjusting based on performance and market conditions.
• Analyze sales performance: Evaluate lost business reports and identify opportunities to strengthen conversion and competitiveness.
• Support exceptional service delivery: Collaborate across departments to coordinate the fulfillment of contracted services and uphold the highest standards of client satisfaction.
• Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment.

Skills

Negotiation

Presentation

Relationship building

Leadership

Sales analytics

Education

Diploma or degree in Hospitality/Business

Tools

Delphi

Salesforce

OnQ

Market Planner

Job description

Job Description

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Jalan Ir H Juanda No 33, Bandung West 40116, Indonesia
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None

_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._

At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! You will manage designated corporate accounts, develop and solicit new business, drive total hotel revenue from rooms, catering, and F&B outlets, address business needs, explore new opportunities, and expand existing business through promotional efforts and sales channels, including? As a **Senior Sales Manager**, you're not just generating and managing group sales - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Represent the hotel to prospective clients: Serve as the primary point of contact for customers seeking group rooms, meeting space, and food and beverage services
• Drive new business opportunities: Respond to inquiries, initiate outreach, qualify leads, and solicit potential clients through proactive sales efforts
• Manage the full sales cycle: Conduct site visits, entertain clients, prepare proposals, determine rates, negotiate contracts, and service accounts through fulfillment
• Develop strategic sales plans: Create and execute strategies to achieve or exceed revenue and room night goals, adjusting based on performance and market conditions
• Analyze sales performance: Evaluate lost business reports and identify opportunities to strengthen conversion and competitiveness
• Support exceptional service delivery: Collaborate across departments to coordinate the fulfillment of contracted services and uphold the highest standards of client satisfaction
• Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

In addition, this role requires the following minimum qualifications:

• Diploma or degree in Hospitality, Business, or related field
• Minimum 3 years of experience in hotel Corporate, MICE, or Group room sales
• Proven track record in driving revenue and managing key accounts
• Strong negotiation, presentation, and relationship-building skills
• Technical proficiency in hotel systems (e.g., Delphi, Salesforce, OnQ, Market Planner Survey)
• Ability to analyze sales data and market trends to inform strategy
• Excellent communication and leadership skills with a collaborative mindset

Key Responsibilities

• Manage and maintain assigned customer accounts for all spare parts inquiries, quotations, and sales activities
• Develop strong customer relationships and serve as the primary point of contact for spare parts requirements
• Analyze customer needs and recommend suitable spare parts solutions to ensure equipment reliability, safety, and performance
• Identify opportunities for spare parts replacement, modernization, and maintenance improvements that add value to the customer
• Prepare and follow up on quotations, proposals, and commercial discussions to secure orders and achieve sales targets
• Provide technical and commercial support to customers by coordinating with internal teams and subject matter experts when required
• Monitor customer equipment conditions, maintenance recommendations, and parts consumption trends to proactively propose solutionsEnsure timely response to customer inquiries and maintain high levels of customer satisfaction
• Maintain accurate records of sales opportunities, customer communications, and account activities in company systems

Key Requirements

• Possesses a business or technical degree or have completed training as a technician or business administrator
• Possesses initial experience in the sale of technical products requiring consultation
• Strong customer and service orientation, including excellent interpersonal skills
• Characterized by a high level of commitment and reliability, with a drive to deliver results
• Target focused, with the ability to work at pace in a demanding, complex corporate organization

What's In it For