Indonesian Workshop Sales Pro — Parts, Diagnostics & Services

Bosch Group; Pontianak; On-site; IDR 120,000,000 - 220,000,000; Full time

Job summary

Marriott International is seeking a Sales & Marketing professional to support soliciting and handling sales opportunities at our Pontianak location. The role emphasizes building long-term, value-based customer relationships to achieve sales objectives and personal sales goals.

Responsibilities include coordinating with sales channels, developing customer relationships, and providing accurate turnover to Event Management, while delivering exceptional service across guest experiences.

Qualifications

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major.
• 2 years experience in the sales and marketing or related professional area.

Responsibilities

• Builds and strengthens relationships with existing and new customers to enable future bookings and sales opportunities.
• Participates in sales calls to acquire new business or close on business.
• Generates proposals and prepares customer correspondence for booked events.
• Gathers market information and analyzes trends to maximize revenue for the location.
• Delivers excellent customer service and ensures smooth turnover to event management.

Skills

Sales

Relationship building

Customer service

Hospitality

Education

2-year degree in Business Administration/Marketing/Hotel & Restaurant Management

Job description

Job Description

Additional Information

Job Number

Job Category Sales & Marketing

Location One Marriott Drive, Need Address, Pontianak 78391, Indonesia

VIEW ON MAP ( Full Time

Located Remotely? N

Position Type Management

JOB SUMMARY

The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major;
• 2 years experience in the sales and marketing or related professional area.

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Assists with managing and developing relationships with key internal and external stakeholders.
• Provides accurate, complete and effective turnover to Event Management.

Managing Sales Activities

• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

• Identifies new business to achieve personal and location revenue goals.
• Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Assists in closing the best opportunities for the location based on market conditions and location needs.
• Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

Providing Exceptional Customer Service

• Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Services our customers in order to grow share of the account.
• Executes and supports the company's customer service standards.
• Provides excellent customer service consistent with the daily service basics of the company.
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.

_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.