Senior B2b Sales Strategist Packaging Surabaya
Job Duties - Essential Functions of the Job:
- Promoting, develop target list and initiate contact with potential customers through a relationship based approach such as sales phone calls and cold calling.
- Introduce the company and the company's services to potential customers and build and maintain ongoing relationships.
- Demonstrates products and services to existing and potential customers and assisting them for solutions by means of consultative selling.
- Work with customers to understand and identify their strategic vision, objectives and needs while aligning our products and services.
- Increases business with established and new customers over time.
- Develop clear and effective written proposals and/or quotations for existing and/or potential clients.
- Manages resolutions of customer complaints or problems.
- Coordinates the sales effort internally with overseas offices, operations, customer service and accounting department.
- Continually maintaining and developing the business and provide Business Review presentations to clients.
- Analyzes market potential and determine value of existing and potential client value to the organization.
- Controls, Monitors and Resolves Account Receivables of clients on timely basis and ensure it is kept current.
- Achieves and maintain profitable business consistent with the company's goals.
- Create and implement the Quality objectives for Sales Department.
- Help maintain implementation on Health, Safety and Environment objectives on daily business.
Skill and Abilities:
- Fluent in English
- Strong client-facing skills and effective selling to an executive, owner, and or decision maker with a consultative approach
- Strong entrepreneurial experience and goal-driven focus.
- Excellent verbal and written communication skills
- Plans, organizes and uses time efficiently and effectively.
- Dependable, follows instructions, responds to management direction
- Ability to meets challenges with resourcefulness
- Interpersonal skills necessary to communicate (verbally and intuitively) effectively with both customers and internal personnel.
- Excellent planning and organizational skills.
- The ability to work in a fast-paced environment.
Qualifications
Education
Preferred
Experience
Preferred
- 3-5 years: Sales & Marketing Freight Forwarding Industry
Job Description
- Receive review, and process inquiry or shipping instruction from customer/sales/overseas
- Checking cargo data and CIPL for both international and domestic shipment
- Arrange Moda transportation and communication with vendor
- Direct monitoring for loading/unloading cargo for every shipment
- Ensure every loading/unloading are conducted safely and according to customer and Indonesia's law and regulations
- Provide daily report to customers and do daily monitoring with communication with vendor.
- Review import HBL (House Bill of Lading), MBL (Master Bill of Lading) & CIPL (Commercial Invoice & Packing List Docs) from origin office
- Coordinating with airlines, managing AWB (Air Waybill), export/import clearance with airport customs
- Booking with shipping lines, managing SI/SO, VGM submission, port coordination
- Coordination with domestic trucking providers, waybill (Surat Jalan), GPS tracking, POD collection
- Track and trace cargo as necessary to insure proper movement and delivery.
- Submitting manifest in CEISA
- Coordination with Customs Clearance Department for PEB/ PIB
- Provide accounting department with proper and correct billing information.
- Communicate with clients regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
- Communicate with vendors/suppliers regarding shipment dispatch, routing, pricing, and rates.
- Communicate & correspond with other Company branches and agents for client satisfaction, and ensure excellent service execution.
- Seek the most profitable mode of shipment, yet meet client's requirement for the movement of freight.
- Sending original invoice and supporting documents to customers.
- Help implement Quality, Health, Safety and Environment objectives set up specific for the branch and its operational basis.
Qualifications
Behaviors
Preferred
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Education
Preferred
Additional Information
Job Number
Job Category Sales & Marketing
Location Jalan Embong Malang 85-89, Surabaya Jawa 60261, Indonesia
VIEW ON MAP ( Full Time
Located Remotely? N
Position Type Management
JOB SUMMARY
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
CANDIDATE PROFILE
Education and Experience
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
CORE WORK ACTIVITIES
Building Successful Relationships that Generate Sales Opportunities
- Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
Managing Sales Activities
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
- Identifies new business to achieve personal and location revenue goals.
- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the location based on market conditions and location needs.
- Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
Providing Exceptional Customer Service
- Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the company's customer service standards.
- Provides excellent customer service consistent with the daily service basics of the company.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.