Sales Engineer

PT. SSC WORKS; Gresik; On-site; IDR 180,000,000 - 250,000,000; Full time

Job summary

PT. SSC WORKS is seeking a Sales Engineer for an on-site, full-time role in Palu. You will identify business opportunities for repair and maintenance services, prepare proposals, and coordinate with technical teams to deliver tailored service solutions.

You will meet clients, understand equipment issues, present options, and follow up to maintain strong relationships, supporting ongoing projects and repeat business.

Qualifications

• Bridge technical solutions and client requirements in heavy machinery, automotive, or industrial contexts.
• Explain repair options and coordinate with service teams.
• Present proposals and negotiate with clients.
• Manage the sales cycle and ensure positive service experiences.
• Diploma or degree in engineering or related field is beneficial.

Responsibilities

• Identify and pursue business opportunities for repair and maintenance services.
• Prepare proposals and quotations aligned with customer needs.
• Meet with clients to understand equipment conditions and requirements.
• Coordinate with workshop and field teams to deliver solutions.
• Track sales activities and update reports to maintain client relationships.

Skills

Sales engineering

Technical support

Communication

Sales & customer service

Education

Diploma or degree in engineering or related field

Tools

Office software

Job description

Company Description

PT. SSC WORKS is a service-oriented company specializing in general repair for heavy machinery, automotive, and industrial equipment. The company provides maintenance, troubleshooting, and overhaul services to support reliable operations for its clients. With technical expertise across multiple sectors, PT. SSC WORKS focuses on quality workmanship and timely service delivery. Team members work closely with customers to ensure machinery and vehicles remain safe, efficient, and productive. The organization values practical problem-solving, collaboration, and continuous improvement in its repair operations.

Role Description

This full-time, on-site Sales Engineer role is based in Palu. The Sales Engineer will identify and pursue business opportunities for repair and maintenance services, preparing proposals and quotations that align with customer needs and technical requirements. The role involves meeting with clients, understanding equipment conditions, coordinating with technical teams, and presenting suitable service solutions. The Sales Engineer will provide basic technical support, respond to inquiries, and follow up on service outcomes to maintain strong customer relationships. Daily tasks include tracking sales activities, updating reports, collaborating with workshop and field teams, and supporting customer service efforts to ensure satisfaction and repeat business.

Qualifications

• Candidates should possess strong Sales Engineering skills, with the ability to bridge technical solutions and client requirements in heavy machinery, automotive, or industrial contexts.
• Candidates should possess Technical Support capabilities to understand equipment issues, explain repair options, and coordinate with service teams.
• Candidates should possess effective Communication skills to present proposals, negotiate with clients, and build long-term relationships.
• Candidates should possess Sales and Customer Service skills to manage the sales cycle, respond to customer needs, and ensure positive service experiences.
• Relevant qualifications such as a diploma or degree in engineering, mechanical, industrial, or a related field are beneficial.
• Experience in machinery repair, automotive services, or industrial maintenance sales is an advantage.
• Ability to work on-site in Palu, travel to customer locations as needed, and collaborate with cross-functional teams.
• Proficiency in basic office software, reporting tools, and a structured approach to managing leads and opportunities.