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IKEA Indonesia is seeking sales staff to support customers in Bali, ensuring a positive shopping experience through excellent product knowledge and proactive assistance. You will keep areas organized, help customers choose the right solutions for their homes, and contribute to sales profitability in a fast-paced retail environment.
Residents of Bali or nearby areas with good English communication will thrive in a team-based setting that operates seven days a week with varied day shifts,
Don’t just have a good day. Have a good everyday.
What you’ll be doing day to day:
Understand the store and department action plans. Take responsibility for the department goals and know how to contribute. Know-how for the different customers you meet
Actively approach customers who require additional help. Identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations. Actively offer all the services available to help customers make informed choices, which results in a better shopping experience for them
Keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience
Maximize sales whilst maintaining profitability by knowing and actively steering towards the top selling and prioritized products
Demonstrate the ability to analyze and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability
We want you to be a person who:
Clear and proven ability to meet and exceed customers’ expectations and thereby sell more
Business-minded and result-driven with a customer focus
Confident in approaching and talking to people in a proactive manner
Enthusiastic and able to work with others in a team
As you work in Bali, good communication in English will be needed
As our store trades 7 days a week, you have the ability to work a mix of dayon shifting schedule, including Saturday, Sunday and Public Holidays
We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability.
Your application will include the following questions:
IKEA, the world's largest home furnishing retailer, opened its first store in Indonesia, Alam Sutera (Tangerang) in 2014. Our co-workers has been growing up to 194,000 co-workers worldwide. Our culture is based on the spirit of togetherness, enthusiasm and fun. And we’re always looking for people who share our positive attitude and values.
IKEA, the world's largest home furnishing retailer, opened its first store in Indonesia, Alam Sutera (Tangerang) in 2014. Our co-workers has been growing up to 194,000 co-workers worldwide. Our culture is based on the spirit of togetherness, enthusiasm and fun. And we’re always looking for people who share our positive attitude and values.