Sales Administration Associate

PT. Indonesia MOC Services; Kuta Selatan; Presencial; IDR 630.517.000 - 1.080.886.000; Jornada completa

Descripción de la vacante

Marriott Vacations Worldwide in Bali seeks a detail-oriented New Owner Administration contractor to support contract processing. You will verify documents from Sales, perform identity checks, and ensure accurate, compliant records.

You will also handle cancellations, Ready to Close filings, and document scanning to Documentum, while producing regular reports for sales activity and documentation quality.

Formación

• Experience interpreting and handling contract documents.
• Ability to follow standard operating procedures with precision.
• Strong written and verbal communication with internal teams.

Responsabilidades

• Receive and verify legibility and accuracy of contract documents from Sales Associates.
• Follow procedures for Identity Verification and OFAC/CDC checks.
• Complete files with required backup verification documentation and inform Sales Management of issues.
• Follow through on cancellations, defaults, and non-qualifications.
• Ensure all contracts are Ready to Close and batched to the closing team promptly.
• Scan Ready to Close contracts to Documentum.
• Maintain quality in pricing, minimum deposits, and contract switches.
• Enforce procedures to ensure review prior to and after execution.
• Provide prompt, accurate sales contract documents to Sales Associates.
• Produce daily and weekly reports relative to sales, cancellations, and defaults.
• Ensure proper filing and secure storage of contract documents.

Conocimientos

Attention to detail

Document verification

Contract administration

Communication skills

Herramientas

Documentum

Descripción del empleo

Generic Expected Contributions

• Performs tasks as assigned, to contribute to team, department, and/or business results.
• Ensure quality contract document procedures and suggest improvements.
• Have a thorough understanding and knowledge of the product.
• Ensure contract documentation is accurate and provides correct representation.
• Protect Personally Identifiable Information (PII) as outlined by the Company’s Policies.
• Performs other duties as appropriate.

Specific Expected Contributions

• Receives and checks for legibility and accuracy of the completed Purchase Summary Worksheet and Contract documents from Sales Associates.
• Follows established operational procedures for Identity Verification and OFAC/CDC checks as required.
• Acting on financing information received, completes file with required backup verification documentation. Informs Sales Management on any related issues.
• Follow through on cancellations, defaults, and non-qualifications.
• Responsible for assuring all contracts are processed and batched "Ready to Close" to the closing team in a timely manner.
• Responsible for scanning all Ready to Close contracts to Documentum.
• Ensure quality in areas such as rescissions, pricing, minimum deposit requirements contract switches (Upgrade or downgrade in level of points), etc.
• Enforcement of any procedures put in place to ensure all contract documents are reviewed prior to execution and again following the execution of the documents.
• Produces prompt accurate sales contract documents and provides them to Sales Associates.
• Follows Standard Operating Procedures for all daily required tasks relating to the New Owner Administration Department.
• Coordinates with the Closing team and Sales team on any changes and modifications to contract documents.
• Communicate with the Marketing and Sales Department regarding the status of contracts, file document requirements, and follow up.
• Provides assistance to the New Owner Administration team.
• Produces daily and weekly reports as requested, relative to sales, cancellations, missing documentation, and defaults.
• Ensures proper filing and storage of contract documents.
• Ensures compliant working practices and security within the New Owner Administration working area.
• Ensures quality processes and upholds controls in the following areas:

• Pricing
• First‑Day Benefits
• Contract Execution
• Rescissions
• Minimum down payment requirements
• Contract switches (upgrade or downgrade in Points levels)

#imvwap Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Where meaningful moments are made together. Our associates want more than fulfilling work. Like our Owners, Members and guests around the world, they want fulfilling lives. Vacations expand our world to new places, new possibilities, new connections. Along the way, they help us discover our best selves. Great vacations are the embodiment of a life, fulfilled. Marriott Vacations Worldwide (NYSE: VAC) is a leading global vacation company. While our numbers tell some of the story, the heart of our success comes from the quality – and exceptional longevity – of our relationships with our associates and customers. Join us on our journey. FOR A LIFE FULFILLED. Creating vacations that move you.

20,000+ Associates worldwide Vacation Ownership 7 Iconic Brands Approximately 120 Vacation Ownership Resorts 700,000+ Owner families 90%+ Guest satisfaction score Exchange & Third-Party Management More than 3,200 affiliated resorts in over 90 countries and territories Approximately 1.6 million exchange network members