Sales Admin & Guest Services Coordinator

Renaissance Hotels; Provinsi Bali; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

Renaissance Hotels in Bali is seeking an Administrative staff member to support daily operations and guest services. You will enter and retrieve information in databases, prepare correspondence, and maintain organized records for reservations and inquiries.

The role emphasizes accuracy, professional communication, and a commitment to service excellence in a fast-paced hotel environment. It offers full-time hours and opportunities for growth within the Marriott International portfolio.

Qualifications

• Experience in hotel front desk or administrative support is preferred.
• Proficient with standard office software (Word, Excel, email).
• Strong communication and guest-service orientation.

Responsibilities

• Enter and retrieve information from computer databases to update reservations and records.
• Prepare letters, memos, and documents using office software.
• Answer inquiries from guests and provide courteous service.
• Follow company policies, protect assets and confidentiality.
• Assist with miscellaneous office tasks and support team goals.

Job description

Renaissance Hotels in Bali is seeking an Administrative staff member to support daily operations and guest services. You will enter and retrieve information in databases, prepare correspondence, and maintain organized records for reservations and inquiries.

The role emphasizes accuracy, professional communication, and a commitment to service excellence in a fast-paced hotel environment. It offers full-time hours and opportunities for growth within the Marriott International portfolio.