Sales Admin Assistant

Renaissance Hotels; Provinsi Bali; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

Renaissance Hotels in Bali is seeking an Administrative staff member to support daily operations and guest services. You will enter and retrieve information in databases, prepare correspondence, and maintain organized records for reservations and inquiries.

The role emphasizes accuracy, professional communication, and a commitment to service excellence in a fast-paced hotel environment. It offers full-time hours and opportunities for growth within the Marriott International portfolio.

Qualifications

• Experience in hotel front desk or administrative support is preferred.
• Proficient with standard office software (Word, Excel, email).
• Strong communication and guest-service orientation.

Responsibilities

• Enter and retrieve information from computer databases to update reservations and records.
• Prepare letters, memos, and documents using office software.
• Answer inquiries from guests and provide courteous service.
• Follow company policies, protect assets and confidentiality.
• Assist with miscellaneous office tasks and support team goals.

Job description

Additional Information

• Job Number 26104361
• Job Category Administrative
• Location Kawasan Pariwisata Lot SW 4 & 5, Bali, Bali, Indonesia, 80361 VIEW ON MAP
• Schedule Full Time
• Located Remotely? N
• Position Type Non-Management

Position Summary

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.