Roll Services Specialist: Technical Onsite Support

ID850 PT Valmet Technology Center; Kota Pekanbaru; On-site; IDR 180,000,000 - 360,000,000; Full time

Benefits offered by this job

Flexibility

Professional development

International environment

Global technology leader

Job summary

Valmet is seeking a Product Specialist (Roll Covers and Maintenance) to support roll services and coverings in Indonesia. You will provide technical expertise to customers and internal teams, conduct onsite assessments, and collaborate with global experts to propose optimal solutions.

Based in Sumatra with travel about half the time, you will assist sales teams and prepare technical documentation while growing with a global technology leader in a collaborative, international environment.

Qualifications

• Engineering degree (Bachelor's or Master's) in mechanical, paper engineering or related field.
• Experience in paper or board making processes or roll maintenance is advantageous.
• Strong analytical and problem-solving skills with hands-on technical capability.
• Willingness to travel approximately 50% of working time.
• Fluent spoken and written Bahasa Indonesia and good English.

Responsibilities

• Provide technical expertise and support for roll services and roll coverings.
• Conduct onsite assessments and present technical solutions to customers.
• Support sales teams with technical knowledge, solution proposals, and customer meetings.
• Prepare technical documentation, reports, and recommendations related to roll performance and maintenance.
• Collaborate with global experts to identify optimal service and covering solutions.
• Assist in evaluating customer needs, troubleshooting roll-related issues, and proposing corrective actions.
• To support Valmet Mill Sales Managers with the technical content of sales

Skills

Analytical skills

Troubleshooting

Hands-on technical

Willingness to travel

Language fluency (EN/ID)

Education

Engineering degree (mechanical/paper)

Job description

Valmet is seeking a Product Specialist (Roll Covers and Maintenance) to support roll services and coverings in Indonesia. You will provide technical expertise to customers and internal teams, conduct onsite assessments, and collaborate with global experts to propose optimal solutions.

Based in Sumatra with travel about half the time, you will assist sales teams and prepare technical documentation while growing with a global technology leader in a collaborative, international environment.