Revenue Manager

tripla Indonesia (PT Tripla Bookandlink Indonesia); Denpasar; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

tripla Indonesia is seeking a Revenue Manager to optimize hotel partners’ yield within the triplaSuccess framework. You will analyze data, set pricing strategies, and drive direct bookings using AI-enabled tools such as Chatbots, Booking Engines, and Channel Managers.

Lead weekly forecasts, monitor performance metrics, and collaborate with Customer Success to deliver measurable ROI for hotel partners across Indonesia.

Qualifications

• Experience: 2–4 years in Revenue Management, E-commerce, or Reservation Management in hospitality/travel-tech.
• Bachelor's degree in Hotel Management, Statistics, Finance, or related field.
• Mindset: growth-hacker mentality; you improve data, not just report it.
• Fluent in English and Bahasa Indonesia (written and verbal).
• Knowledge of dynamic pricing, demand forecasting, and inventory control.

Responsibilities

• Monitor partner performance daily using the triplaSuccess dashboard (ADR, Occupancy, RevPAR).
• Provide real-time rate and inventory recommendations via Bookandlink Channel Manager.
• Collaborate with Customer Success to optimize direct bookings and reduce OTA dependency.
• Generate weekly/monthly revenue forecasts and Success Reports.
• Ensure accuracy and synchronization of pricing, restrictions, and promotions across channels.
• Present data-driven ROI insights in strategy meetings with hotel owners/managers.

Skills

Revenue Management

E-commerce

Reservation Management

Data Visualization

Market Analysis

Education

Bachelor's degree in Hotel Management

Bachelor's degree in Statistics

Bachelor's degree in Finance

Tools

Bookandlink Channel Manager

triplaLink Channel Manager

Google Looker Studio

Excel

Google Sheets

Opera PMS

VHP

Job description

About the Role
Are you a data-driven strategist with a passion for the hospitality tech industry? tripla Indonesia is looking for a sharp Revenue Manager to join our growing team.

At tripla Indonesia, we are the powerhouse behind the most sophisticated hospitality ecosystem in Southeast Asia. By combining Japan's' cutting-edge AI technology with Indonesia's' deep-rooted expertise in channel management, we empower hotels to reclaim their direct booking potential.

As a Revenue Manager, you aren't just looking at numbers; you are the architect of triplaSuccess. You'll connect complex data with actionable strategies, helping our hotel partners maximize their yield through our integrated AI Chatbots, Booking Engines, and Channel Managers.

Daily Tasks & Responsibilities

Your day-to-day will revolve around optimizing the performance of our partners within the triplaSuccess framework:

• Performance Monitoring: Conduct daily audits of partner performance across the triplaSuccess dashboard, tracking key metrics like ADR, Occupancy, and RevPAR.
• Strategy Implementation: Analyze market trends and competitor pricing to provide real-time rate and inventory recommendations via the Bookandlink Channel Manager.
• Direct Booking Optimization: Collaborate with the Customer Success team to analyze conversion data from TriplaBot and our Booking Engine to reduce OTA dependency for our clients.
• Forecasting & Reporting: Generate weekly and monthly revenue forecasts and "Success Reports" to identify growth opportunities for high-potential accounts.
• Data Integrity: Ensure that all pricing, restrictions, and promotional data within the triplaSuccess ecosystem are accurate and synchronized across all distribution channels.
• Consultative Support: Participate in strategy meetings with hotel owners/managers to present data-driven insights that prove the ROI tripla Tripla ecosystem.

Requirements

1. General Requirements

Experience: 2–4 years of experience in Revenue Management, E-commerce, or Reservation Management within the hospitality or travel-tech industry.

Bachelor's degree in Hotel Management, Statistics, Finance, or a related field.

Mindset: A "growth-hacker" mentality, you don't just report data; you find ways to improve it.

Communication: Fluent in English and Bahasa Indonesia (written and verbal) to effectively communicate complex data to stakeholders.

2. Hard Skills

Yield Management: Deep understanding of dynamic pricing, demand forecasting, and inventory control.

Market Analysis: Ability to interpret reports, market trends, and competitor benchmarking.

Data Visualization: Skilled at turning raw data into clean, visual stories that clients can easily understand.

Mathematical Proficiency: Strong grasp of hospitality formulas (RevPAR, Net RevPAR, TrevPAR, and GOPPAR).

3. Technical Tools Needed

Advanced Microsoft Excel/Google Sheet: Mastery of VLOOKUPs, Pivot Tables, and complex formulas (VBA/Macros is a significant plus).

Channel Management: Proficiency with the Bookandlink/triplaLink channel manager.

CRM & Analytics: Hands-on experience with Google Looker Studio.

PMS Knowledge: Familiarity with major Property Management Systems (Opera, VHP, or local Indonesian PMS providers).