Retail Training - Junior Level

PT. Surya Bumi Retailindo; Jakarta Barat; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

PT Surya Bumi Retailindo is seeking a Training Specialist to design, deliver and evaluate training programs for our store and office teams across Indonesia. You will craft syllabi, materials and assessments, and manage LMS administration to ensure consistent learning outcomes.

The role requires strong presentation, communication and public speaking skills, plus capability with MS Office and Canva/Photoshop/video editing tools.

Qualifications

• Minimum D3/S1, preferably in Psychology, Communication, or Education.
• Fresh graduates welcome; 2-3 years of experience in retail/sales/customer service preferred.
• Basic knowledge of retail operations (sales, service excellence, SOP).
• Strong presentation, communication, and public speaking skills.
• Proficient in MS Office & design/editing tools (Canva, Photoshop, video editing).
• Willing to travel to stores/branches and able to work with targets.

Responsibilities

• Design and develop training syllabus, materials, and evaluations.
• Deliver training sessions (offline, online, blended learning) for store & office employees.
• Manage training administration, reporting, and LMS.
• Collaborate with HR, retail, and operations teams to align training needs.
• Evaluate training effectiveness and continuously improve methods.

Skills

Presentation skills

Communication skills

Public speaking

MS Office

Canva

Photoshop

Video editing

Willingness to travel

Education

D3/S1 in Psychology/Communication/Education

Tools

Canva

Photoshop

Video editing software

Job description

Design and develop training syllabus, materials, and evaluations.

Deliver training sessions (offline, online, blended learning) for store & office employees.

Manage training administration, reporting, and LMS.

Collaborate with HR, retail, and operations teams to align training needs.

Evaluate training effectiveness and continuously improve methods.

Requirements

Minimum D3/S1, preferably in Psychology, Communication, or Education.

Fresh graduates welcome; 2-3 years of experience in retail/sales/customer service preferred.

Basic knowledge of retail operations (sales, service excellence, SOP).

Strong presentation, communication, and public speaking skills.

Proficient in MS Office & design/editing tools (Canva, Photoshop, video editing).

Willing to travel to stores/branches and able to work with targets.

Energetic, open to learning, and passionate about employee development.

PT Surya Bumi Retailindo (SBR) is a fast-growing retail company specializing in cycling, running, fashion, and lifestyle products. With over 20+ stores across 30 cities in Indonesia, and two rapidly growing e-commerce platforms - Bike Center and Cyclopedia.id - we are committed to bringing world-class products to the Indonesian market., We are the official retail partner of several renowned international brands, including Cannondale, Strider, Sram, Wahoo, Salomon, Saucony, Sappun, Dickies, and more. Our mission is to deliver high-quality, relevant products that support an active and modern lifestyle, while ensuring a seamless and satisfying shopping experience - both offline and online.