RETAIL STORE MANAGER

CV Suki Duniaku; Provinsi Bali; On-site; IDR 144,000,000 - 180,000,000; Full time

Benefits offered by this job

THR

Annual leave

Growth with Bali-based lifestyle brand

Exposure to retail, product, design &

brand development

Job summary

CV Suki Duniaku in Bali is seeking a Retail Store Manager who can lead a team, delight customers, and grow a multi-store retail operation. You will own people, sales, and daily operations, turning insights into improved store performance and memorable in-store experiences.

You should have strong leadership, a knack for coaching, and a hands-on approach to stock, merchandising and brand presentation. If you care about detail and thrive in a fast-paced lifestyle brand environment, this is your

Qualifications

• Strong team leadership and people-management skills.
• Comfortable coaching, motivating and developing people.
• Good understanding of stock, inventory control and VM standards.
• Ability to read performance and identify opportunities to improve sales.
• Clear, confident communication reflecting brand standards.

Responsibilities

• Lead, coach and develop a team that genuinely cares about the customer and the brand.
• Own store performance, understand the numbers and turn insights into action.
• Create a warm, thoughtful and memorable customer experience.
• Keep the store running beautifully from stock and product presentation to daily operations and reporting.
• Ensure every store reflects the ECOEGO experience, standards and attention to detail.
• Proactively identify and solve problems to improve store operations.

Skills

People leadership

Sales & commercial

Operations

Ownership & problem solving

Brand & communication

Job description

WE'RE LOOKING FOR SOMEONE WHO CAN MAKE OUR STORES FEEL ALIVE.

A store is more than four walls, beautiful products and a sales target.

It's the people.
It's the experience.
It's the way a customer feels when they walk in.

And it's the person who takes ownership of what happens inside.

ECOEGO currently operates 4 stores across Bali, with more growth ahead. We're looking for someone who wants to grow with us, not simply manage a store.

THIS COULD BE YOU.

We're looking for a Retail Store Manager who doesn't just want to run a store, but wants to build one.

Someone who can lead people, understand customers, drive sales, solve problems and make things happen.

Someone who walks into a store and thinks:

"How can I make this better today?"

WHAT YOU'LL OWN

PEOPLE

Lead, coach and develop a team that genuinely cares about the customer and the brand.

SALES

Own store performance, understand the numbers and turn insights into action.

CUSTOMER EXPERIENCE

Create a warm, thoughtful and memorable experience,not just another transaction.

OPERATIONS

Keep the store running beautifully from stock and product presentation to daily operations and reporting.

BRAND

Make sure every store reflects the ECOEGO experience, standards and attention to detail.

PROBLEMS

When something isn't working, don't wait for someone else.

Own it. Understand it. Solve it.

THE SKILLS WE'RE LOOKING FOR

We're looking for someone who brings a strong mix of people leadership, commercial thinking, operational discipline and brand sensitivity.

PEOPLE & LEADERSHIP

Strong team leadership and people-management skills.

Able to coach, motivate and develop people.

Comfortable giving feedback and handling difficult conversations.

Good understanding of different personalities and team dynamics.

SALES & COMMERCIAL

Strong understanding of retail sales and customer behaviour.

Comfortable working with sales targets and KPIs.

Able to read performance and identify opportunities.

Able to turn observations into practical ideas to improve sales.

OPERATIONS

Strong organizational and time-management skills.

Good understanding of stock and inventory control.

Able to maintain store presentation and visual merchandising standards.

Comfortable with reporting and operational follow-up.

OWNERSHIP & PROBLEM SOLVING

Proactive and solution-oriented.

Comfortable making decisions and taking responsibility.

Doesn't need to be told what to do every time.

Looks for ways to improve rather than simply maintain.

BRAND & COMMUNICATION

Good eye for presentation, detail and store atmosphere.

Understands that retail is an extension of the brand.

Clear and confident communication.

Interest in fashion, lifestyle, design or conscious living is a plus.

English communication skills are a plus.

WHO WE'RE LOOKING FOR

You don't need a perfect CV.

You might be a great fit if you have experience in:

Retail Store Management

Assistant Store Management

Multi-store retail operations

Experience opening a new store or developing a retail team is a plus.

Most importantly, you care.

About your team.
About your customers.
About the details.
About making things better.

WHAT WE OFFER

Performance based development and salary review

THR

Annual leave

Opportunity to grow with an evolving Bali-based lifestyle brand

Exposure to retail, product, design and brand development