Store Manager

PT KeenConnect Konsultama Indonesia; Provinsi Bali; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

PT KeenConnect Konsultama Indonesia seeks an experienced retail showroom leader to own Bali operations, including stock, merchandising, and supplier coordination. You will manage and develop the on-site team, setting a high standard for service and product knowledge while driving sales with your team across trade and retail customers.

Build relationships with Bali's interior design, architecture, and hospitality communities to generate repeat and referral business, pursue new opportunities, and

Qualifications

• Proven experience managing a retail showroom or similar customer-facing business.
• Strong sales track record and comfort with selling.
• Entrepreneurial mindset with initiative and problem-solving skills.
• Experience in fabrics/interiors is a plus but not required if sales fundamentals are strong.

Responsibilities

• Own day-to-day showroom operations: opening/closing, stock and inventory management, merchandising and display, supplier coordination, and store administration.
• Manage, motivate, and develop the on-site team, setting a standard for service and product knowledge.
• Drive sales personally and through your team across both trade and retail/walk-in customers.
• Build and maintain relationships with Bali's interior design, architecture, and hospitality community to generate repeat and referral business.
• Identify and pursue new business opportunities — new accounts, projects, and customer segments — with an owner's mindset.
• Manage the store's budget and performance, and report on sales, stock, and store health to ownership.
• Handle customer queries, quotations, and after-sales service to ensure a smooth experience from first visit to delivery.
• Get hands-on with stitching and installation of curtains, overseeing quality from workroom to final fitting.

Skills

Sales leadership

Budget accountability

Customer service

Team management

Negotiation

Relationship building

English proficiency

Bahasa Indonesia fluency

Job description

Own the day-to-day running of the showroom: opening/closing, stock and inventory management, merchandising and display, supplier coordination, and store administration.

Manage, motivate, and develop the on-site team, setting a standard for service and product knowledge.

Drive sales personally and through your team, across both trade (designers, architects, hospitality, contractors) and retail/walk-in customers.

Build and maintain relationships with Bali's interior design, architecture, and hospitality community to generate repeat and referral business.

Identify and pursue new business opportunities — new accounts, new projects, and new customer segments — with an owner's mindset rather than waiting for direction from head office.

Manage the store's budget and performance, and report regularly on sales, stock, and store health to ownership.

Handle customer queries, quotations, and after-sales service, ensuring a smooth experience from first visit to final delivery.

Get hands-on with stitching and installation of curtains — either doing it yourself or closely overseeing the team that does, to make sure quality stays consistent from workroom to final fitting.

What We're Looking For

Proven experience managing a retail store, showroom, or similar customer-facing business, ideally with P&L or budget accountability.

A strong sales track record and genuine comfort with selling.

Entrepreneurial mindset: someone who takes initiative, solves problems independently, and treats the store's success as personal success.

Experience in fabrics, textiles, interior design, home furnishing, or a related industry is a strong plus, but not required if you bring strong retail and sales fundamentals.

Background in curtain stitching and installation is preferred; if you don't have it, you should be a fast learner who's willing to get hands-on with the craft side of the business, not just the sales side.

Comfortable managing and leading a small team.

Fluent in Bahasa Indonesia and English, as a Bali-based clientele includes both local and international/expat customers.

Based in Bali or willing to relocate.

Organized, reliable, and able to operate with a high degree of independence.