Jakarta Store Manager – Premium Home Appliances

MatchaTalent; Bogor; On-site; IDR 223,200,000 - 446,400,000; Full time

Benefits offered by this job

Competitive annual salary

Bonuses and incentives

Health insurance coverage

Employee discounts

Career development opportunities

Job summary

MatchaTalent is seeking a Senior Retail Store Manager to oversee flagship store operations in Jakarta. The role demands strong leadership, inventory management, and a focus on delivering exceptional customer experiences.

You will mentor staff, optimize stock, implement merchandising standards, analyze performance data, and report to senior management. Flexibility to work evenings, weekends, and holidays is required to support store operations.

Qualifications

• Proven track record as Retail Store Manager or Assistant Store Manager in high‑volume retail.
• Strong leadership and team management skills to motivate staff.
• Deep understanding of retail operations including inventory, sales techniques, and customer service.
• Excellent communication, interpersonal, and problem‑solving abilities.
• Proficient with POS systems and inventory software; able to analyze data for insights.
• Flexibility to work evenings, weekends and holidays as required.

Responsibilities

• Oversee daily store operations to ensure efficiency and profitability.
• Lead, mentor, and develop a high‑performing retail team.
• Manage inventory: ordering, receiving, stock rotation, shrinkage control.
• Maintain visual merchandising standards for optimal product presentation.
• Drive sales by setting targets and analyzing performance data.
• Ensure exceptional customer service and resolve issues promptly.
• Monitor store performance, generate reports, and brief senior management.
• Adhere to company policies and safety regulations.
• Manage store budgets and control expenses.

Skills

Leadership

Inventory management

POS systems

Sales analysis

Customer service

Communication

Education

Bachelor's degree in Business Administration

Tools

POS software

Job description

About the Role

Our client, a leading name in the retail sector, is seeking an experienced and dynamic Senior Retail Store Manager to oversee operations at their flagship store in Jakarta. This is an exciting opportunity for a motivated individual to take on significant responsibility, drive sales, and cultivate an exceptional customer experience. The ideal candidate will possess a strong understanding of retail dynamics, team leadership, and inventory management. This role is critical to our client's success in the vibrant Jakarta market, requiring a proactive approach to problem‑solving and a commitment to achieving ambitious targets.

Key Responsibilities

• Oversee all day‑to‑day operations of the retail store, ensuring efficiency and profitability.
• Lead, mentor, and develop a high‑performing team of retail associates, fostering a positive and productive work environment.
• Manage inventory levels, including ordering, receiving, and stock rotation, to minimize shrinkage and maximize sales.
• Implement and maintain visual merchandising standards to create an appealing store layout and product presentation.
• Drive sales performance by setting targets, analyzing sales data, and implementing effective sales strategies.
• Ensure exceptional customer service is provided at all times, addressing customer inquiries and resolving complaints promptly and professionally.
• Monitor store performance, generate reports, and provide insights to senior management.
• Adhere to all company policies, procedures, and safety regulations.
• Manage store budgets and control expenses effectively.

Requirements

• Proven experience as a Retail Store Manager or Assistant Store Manager, preferably in a high‑volume retail environment.
• Demonstrated leadership and team management skills, with the ability to motivate and inspire staff.
• Strong understanding of retail operations, including inventory management, sales techniques, and customer service principles.
• Excellent communication, interpersonal, and problem‑solving skills.
• Proficiency in point‑of‑sale (POS) systems and inventory management software.
• Ability to analyze sales data and develop actionable insights.
• A passion for retail and delivering outstanding customer experiences.
• Flexibility to work various shifts, including evenings, weekends, and holidays as required by store operational needs in Jakarta.
• Bachelor's degree in Business Administration, Marketing, or a related field is a plus.

Benefits

• Competitive annual salary commensurate with experience.
• Performance‑based bonuses and incentives.
• Comprehensive health insurance coverage.
• Employee discounts on store merchandise.
• Opportunities for professional development and career advancement within a growing retail organization.
• A dynamic and supportive work environment in the heart of Jakarta.