Retail Operations Admin

amIT Global Solutions Sdn Bhd; Indonesia; On-site; IDR 78,120,000 - 122,760,000; Full time

Job summary

TNP Group is a growing retail company focusing on maternity, baby, and family products. We operate flagship stores, a central warehouse, and a head office in Kelapa Gading. We are looking for passionate people to grow with us, starting as an Operations Administrative Assistant.

Handle documents, data management, and coordination with internal teams and external stakeholders. On-site in Kelapa Gading required; FMCG/retail experience preferred.

Qualifications

• Diploma (D3) in Business Administration, Supply Chain Management, or related field.
• 1–2 years of administrative experience, preferably from FMCG or Retail industries.
• Good understanding of basic Supply Chain, Logistics, or Distribution workflows.
• Proficient in Google Workspace and Microsoft Office, with advanced Excel skills (VLOOKUP, Pivot Table).
• Strong internal and external communication skills with cross‑department coordination.
• High attention to detail and accuracy in administrative tasks and data management.
• Strong multitasking skills and ability to meet deadlines.
• Proficient in Microsoft Office and Google Workspace; able to work on-site in Kelapa Gading.

Responsibilities

• Handle administrative tasks for the Operations Department.
• Organize, prepare, and manage company documents including contracts, invoices, memoranda, SOPs, and legal documents.
• Maintain database of offices, stores, and warehouses on a monthly basis with proper filing of soft and hard copies.
• Record meeting discussions and ensure all records are properly maintained.
• Track and follow up on task progress across departments and with external stakeholders on operational matters.
• Assist in preparation of documents required for audits or inspections.
• Follow up on pending partnership agreements and archive signed documents.

Skills

Administrative experience

Supply chain knowledge

Excel (advanced)

Google Workspace

Microsoft Office

Communication skills

Attention to detail

Multitasking

Education

Diploma (D3) in Business Administration / related field

Tools

Google Workspace

Microsoft Office

Job description

TNP Group is a growing retail company specializing in maternity, baby, and family products. We operate several flagship stores across Jabodetabek, a central warehouse, and our head office is located in Kelapa Gading. We're on a mission to deliver trusted and quality family essentials—and we're looking for passionate people to grow with us.

Job Description:

• Handle administrative tasks for the Operations Department.
• Organize, prepare, and manage company documents, including internal memo, contract, invoices, correspondence, SOP, and legal documents.
• Maintain database of office, stores, and warehouses on a monthly basis and ensure proper filing of both softcopy and hardcopy documents.
• Record meeting discussions and ensure all records are properly maintained.
• Track and follow up on the progress of tasks across departments and external stakeholders related to operational matters.
• Assist in the preparation and organization of documents required for audits or inspections.
• Follow up on pending partnership agreements and ensure all signed documents are properly archived.

Qualications:

• Minimum of a Diploma (D3) in Business Administration, Supply Chain Management, or a related field.
• Minimum 1-2 years of administrative experience, strictly preferred from FMCG or Retail industries.
• Good understanding of basic Supply Chain, Logistics, or Distribution workflows.
• Proficient in Google Workspace and Microsoft Office, with advanced skills in Microsoft Excel (VLOOKUP, HLOOKUP, Pivot Table).
• Strong internal and external communication skills, with a proven track record of coordinating with cross-department teams, vendors, clients, or third parties.
• High attention to detail and accuracy in administrative and data management.
• Strong multitasking skills and ability to meet deadlines.
• Proficient in Microsoft Office, Google Workspace, and computer literate.
• Ability to work on-site in Kelapa Gading.