Restaurant Manager

IHG Hotels & Resorts; Indonesia; On-site; IDR 240,000,000 - 360,000,000; Full time

Job summary

IHG Hotels & Resorts is seeking a Restaurant Manager for Holiday Inn Resort Bintan in Indonesia. You will lead daily restaurant operations, ensuring service excellence and adherence to brand standards, while driving cost control and inventory management.

The role requires strong leadership, effective communication, and the ability to engage guests and stakeholders in Mandarin to support guest satisfaction and hotel performance.

Qualifications

• Proven experience as a Restaurant Manager or similar role in a hotel or resort.
• Strong leadership and communication skills.
• Passion for hospitality and guest service excellence.

Responsibilities

• Manage daily restaurant operations and service delivery.
• Lead, train, and motivate the restaurant team.
• Ensure high standards of food quality, service, and cleanliness.
• Control costs, inventory, and revenue performance.
• Handle guest feedback and resolve issues professionally.

Skills

Leadership

Communication skills

Organizational skills

Guest service excellence

Hospitality industry experience

Job description

Welcome to IHG Hotels & Resorts

We are one of the leading hospitality organisations in the world, with many corporate hubs dotted around the globe where you can find over 6,600+ hotels and over 375,000 colleagues, too. Whether your passion is guest experience, sustainability or helping employees to thrive, there is Room for You at IHG.

We are looking for a Restaurant Manager to join our team at Holiday Inn Resort Bintan.

As Restaurant Manager, you will be responsible for leading daily restaurant operations to deliver exceptional guest experiences while achieving service, quality, and financial objectives. This role requires strong leadership, operational expertise, and the ability to communicate effectively in Mandarin to engage with guests and stakeholders.

You will lead and develop the restaurant team, ensure compliance with IHG brand standards, manage cost control and inventory, and work closely with Culinary and Operations teams to drive performance and guest satisfaction.

Your Day-to-Day

• Manage daily restaurant operations and service delivery
• Lead, train, and motivate the restaurant team
• Ensure high standards of food quality, service, and cleanliness
• Control costs, inventory, and revenue performance
• Handle guest feedback and resolve issues professionally

What We Need From You

• Proven experience as a Restaurant Manager or similar role in a hotel or resort
• Strong leadership, communication, and organizational skills
• Passion for hospitality and guest service excellence