Remote Systems Analyst — CRM Integrations & Specs

SVETET; Lembang; Remote; IDR 259,953,000 - 499,910,000; Full time

Benefits offered by this job

Official contract / Remote work

Paid trial / milestone reviews

Flexible schedule

Real commercial projects

Milestone-based pay

Job summary

SVETET is a remote software and digital product company serving US, UAE, UK, AU, CA, EU and CIS clients. The Systems Analyst acts as a bridge between clients and engineering, gathering requirements, writing FSDs, and documenting integrations across REST, CRM, and messaging services.

This role expects 1–3 years in IT product or agency delivery, basic SQL, UML/BPMN and experience with Confluence/Jira. Remote full-time with flexible time zones and milestone-based reviews.

Qualifications

• 1–3 years as a systems / business analyst on IT products or agency delivery.
• Basic SQL for checking data and statuses.
• Experience with UML and/or BPMN diagrams.
• Comfortable in Word / Confluence / Jira (or equivalents).
• Understanding of relational databases and typical client-server patterns.
• Knowledge of REST, SOAP, and message queues in practice.

Responsibilities

• Collect and analyze business requirements from commercial clients.
• Agree functional and system specifications with stakeholders and the team.
• Demo new functionality to the business customer and capture feedback.
• Coordinate project questions across design, frontend, backend, and QA.
• Analyze defects in web / mobile client-server flows with clear reproduction steps.
• Write detailed FSD / technical assignments when the integration surface is non-trivial.

Skills

1–3 years experience as systems / biz/

Basic SQL

UML

BPMN

Confluence

Jira

REST

SOAP

Relational databases

Tools

Jira

Confluence

Job description

SVETET is a remote software and digital product company serving US, UAE, UK, AU, CA, EU and CIS clients. The Systems Analyst acts as a bridge between clients and engineering, gathering requirements, writing FSDs, and documenting integrations across REST, CRM, and messaging services.

This role expects 1–3 years in IT product or agency delivery, basic SQL, UML/BPMN and experience with Confluence/Jira. Remote full-time with flexible time zones and milestone-based reviews.