Software Integration Analyst

B2BE; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 150,000,000 - 270,000,000; Full time

Job summary

B2BE is seeking a Software Integration Analyst to bridge software integration,业务 analysis, and project management for international clients from Surabaya, Indonesia. You will translate business requirements into technical solutions and manage end-to-end delivery across cross-functional teams.

The role emphasizes collaboration with engineers, EDI/ERP environments, and effective communication in English to ensure successful project outcomes and client satisfaction.

Qualifications

• Degree in Information Technology, Computer Science, or a related field.
• Experience in software integration, EDI, ERP, e-commerce, or related technology environments.
• Experience managing or leading projects, preferably involving technology implementation or system integration.
• Fluent spoken and written English for international client communication.
• Strong planning, problem-solving, and organisational skills.
• Ability to work independently while collaborating with cross-functional teams.
• Strong stakeholder management and communication skills.

Responsibilities

• Manage a portfolio of client projects from initial scoping through implementation and final invoicing.
• Work with clients to understand business requirements, processes, and integration needs, and translate them into clear project requirements.
• Participate in solution design, system integration, testing, and project delivery to ensure solutions meet client requirements and are delivered on time and in full.
• Collaborate with software engineers and cross-functional teams to implement and integrate business systems.
• Manage client communication, expectations, requirements, and project updates throughout the project lifecycle.
• Coordinate project activities, timelines, deliverables, and stakeholders to ensure smooth execution.
• Follow established policies and best practices when defining and implementing project requirements.
• Perform root-cause analysis and coordinate resolution of issues identified during testing or implementation.
• Understand and apply relevant connectivity and integration protocols based on project requirements.
• Support clients throughout testing and implementation, providing clear communication and guidance on technical or functional issues.

Skills

Software integration

EDI

ERP

Project management

English communication

Education

Bachelor's degree in Information Technology, Computer Science, or related field

Tools

Java

C++

Job description

As a Software Integration Analyst, you will work at the intersection of software integration, functional analysis, and project management. You will collaborate with engineers, cross-functional teams, and international clients to understand business requirements, design solutions, and deliver technology projects that meet client needs.

Responsibilities

• Manage a portfolio of client projects from initial scoping through implementation and final invoicing.
• Work with clients to understand business requirements, processes, and integration needs, and translate them into clear project requirements.
• Participate in solution design, system integration, testing, and project delivery to ensure solutions meet client requirements and are delivered on time and in full.
• Collaborate with software engineers and cross-functional teams to implement and integrate business systems.
• Manage client communication, expectations, requirements, and project updates throughout the project lifecycle.
• Coordinate project activities, timelines, deliverables, and stakeholders to ensure smooth execution.
• Follow established policies and best practices when defining and implementing project requirements.
• Perform root-cause analysis and coordinate resolution of issues identified during testing or implementation.
• Understand and apply relevant connectivity and integration protocols based on project requirements.
• Support clients throughout testing and implementation, providing clear communication and guidance on technical or functional issues.

Basic Qualifications

• Degree in Information Technology, Computer Science, or a related field.
• Experience in software integration, EDI, ERP, e-commerce, or related technology environments.
• Experience managing or leading projects, preferably involving technology implementation or system integration.
• Confident spoken and written English, with the ability to communicate effectively with international clients.
• Strong planning, problem-solving, and organisational skills.
• Ability to work independently while collaborating effectively with technical and cross-functional teams.
• Strong stakeholder management and communication skills.

Desirable Qualifications

• Understanding of B2B, e-commerce, ERP, or supply chain management business processes.
• Experience or knowledge of programming languages, preferably Java and/or C++.
• Understanding of network communication and integration protocols.
• Experience working with international clients or cross-border projects.
• Ability to understand both technical solutions and business requirements.