Remote Senior Technical Support Analyst – Semarang
Baptist Health
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Job summary
Baptist Health is seeking a highly skilled Senior Technical Support Analyst for a fully remote role, supporting operations related to Semarang. The role focuses on advanced technical assistance, troubleshooting complex software and hardware issues, and ensuring seamless operation of systems and services.
The ideal candidate brings strong problem-solving and communication skills, experience with IT infrastructure, and a track record of resolving escalated support requests.
Responsibilities
- Provide high-level technical support and troubleshooting for complex software and hardware issues.
- Analyze and diagnose technical problems, developing effective and efficient solutions.
- Respond to escalated support requests from any stakeholders.
Job description
Baptist Health is seeking a highly skilled Senior Technical Support Analyst for a fully remote role, supporting operations related to Semarang. The role focuses on advanced technical assistance, troubleshooting complex software and hardware issues, and ensuring seamless operation of systems and services.
The ideal candidate brings strong problem-solving and communication skills, experience with IT infrastructure, and a track record of resolving escalated support requests.
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