Remote Property Maintenance & Operations Coordinator

CS Outsource; Indonesia; Teletrabalho; IDR 89 280 000 - 133 920 000; Tempo integral

Resumo da oferta

CS Outsource is seeking an organized Maintenance Coordinator to oversee maintenance requests, coordinate vendors, and ensure timely resolution of property issues. The role covers coordination with contractors, handymen, plumbers, electricians, and HVAC technicians across multiple properties.

The ideal candidate has 2+ years in maintenance coordination or related fields, excellent communication, and strong documentation skills.

Qualificações

• 2+ years of experience in maintenance coordination, property management, facilities management, or a related role.
• Strong experience coordinating contractors, handymen, plumbers, electricians, HVAC technicians, and other vendors.
• Excellent communication and follow-up skills.
• Strong organizational and time-management abilities.
• Ability to prioritize multiple work orders based on urgency and impact.
• Comfortable handling emergency maintenance situations.
• Strong attention to detail and documentation skills.
• Proficiency with Google Workspace and property management/work-order software.
• Ability to work independently in a remote environment.
• Strong English communication skills, both written and verbal.

Responsabilidades

• Receive, review, prioritize, and track maintenance requests from tenants, guests, property managers, and internal teams.
• Coordinate repairs with maintenance technicians, contractors, and vendors.
• Schedule appointments and ensure vendors have the necessary information and access.
• Follow up on open work orders and ensure issues are resolved within expected timelines.
• Handle urgent and emergency maintenance issues according to established procedures.
• Communicate clearly with tenants, guests, property managers, and vendors throughout the repair process.
• Obtain and compare estimates when required and escalte higher-cost repairs for approval.
• Maintain accurate records of work orders, invoices, photos, estimates, and completed repairs.
• Monitor recurring maintenance issues and identify opportunities for preventative maintenance.
• Coordinate property access, lockbox/entry information, and vendor instructions.
• Update property management systems and internal tracking sheets.
• Ensure completed work meets quality expectations before closing maintenance requests.

Conhecimentos

Maintenance coordination

Property management

Facilities coordination

Communication

Ferramentas

Google Workspace

Work-order software

Property management software

Descrição da oferta de emprego

CS Outsource is seeking an organized Maintenance Coordinator to oversee maintenance requests, coordinate vendors, and ensure timely resolution of property issues. The role covers coordination with contractors, handymen, plumbers, electricians, and HVAC technicians across multiple properties.

The ideal candidate has 2+ years in maintenance coordination or related fields, excellent communication, and strong documentation skills.