Remote Indonesian Customer Support Pro

The Elite Job; Indonesia; Remote; IDR 112,000 - 223,000; Full time

Benefits offered by this job

Competitive salary

Flexible remote working environment

Training and career development opportunities

Supportive team culture

Job summary

A leading financial institution is seeking Online Customer Service Representatives fluent in Indonesian to join their remote team. In this role, you will provide exceptional online support to customers through various digital channels. You are expected to handle inquiries, resolve complaints, and maintain a high level of customer satisfaction. This position offers flexible hours and the chance to work from home.

Qualifications

• Excellent command of English (both written and spoken) is preferred.
• Ability to manage multiple tasks and remain calm under pressure.
• Detail-oriented and able to maintain accuracy in data entry.

Responsibilities

• Respond promptly to customer inquiries via digital platforms.
• Provide accurate information about products and services.
• Resolve customer complaints and issues efficiently.

Skills

Fluency in Indonesian

Strong interpersonal skills

Customer-focused mindset

Proficient in using computers

Strong problem-solving skills

Tools

Online chat tools

Basic software applications

Job description

A leading financial institution is seeking Online Customer Service Representatives fluent in Indonesian to join their remote team. In this role, you will provide exceptional online support to customers through various digital channels. You are expected to handle inquiries, resolve complaints, and maintain a high level of customer satisfaction. This position offers flexible hours and the chance to work from home.