Remote Client Engagement Consultant: Growth & Service

Pt Global Alih Daya (Agent&Co); Kupang; A distancia; IDR 30.000.000 - 70.000.000; Jornada completa

Descripción de la vacante

Pt Global Alih Daya (Agent&Co) is seeking a Remote Management Consultant focused on Client Engagement to drive value for global clients. You will lead engagement strategies, strengthen relationships, and deliver scalable service improvements within a fully remote, virtual team environment.

The role requires 5+ years in client management or consulting, excellent virtual communication, and a proven track record of managing complex accounts across project lifecycles. A Bachelor’s degree is required.

Formación

• Bachelor's degree in Business, Marketing, Communications, or a related field.
• Minimum of 5 years of experience in client management, account management, or consulting.
• Proven ability to manage complex client relationships and deliver exceptional service.
• Strong understanding of customer success principles and lifecycle management.
• Excellent virtual communication, presentation, and interpersonal skills.

Responsabilidades

• Develop and implement strategies to enhance client engagement and satisfaction across project lifecycles.
• Act as a key point of contact for clients, building and maintaining strong, trust-based relationships.
• Analyze client feedback and performance data to identify areas for service improvement.
• Collaborate with internal project teams to ensure seamless client experience and successful project outcomes.
• Prepare regular client reports and conduct virtual review meetings to discuss progress and insights.

Conocimientos

Client engagement

Relationship management

Communication

Virtual collaboration

Project coordination

Educación

Bachelor's degree in Business, Marketing, Communications, or related field

Descripción del empleo

Pt Global Alih Daya (Agent&Co) is seeking a Remote Management Consultant focused on Client Engagement to drive value for global clients. You will lead engagement strategies, strengthen relationships, and deliver scalable service improvements within a fully remote, virtual team environment.

The role requires 5+ years in client management or consulting, excellent virtual communication, and a proven track record of managing complex accounts across project lifecycles. A Bachelor’s degree is required.