Regional Education Operations Lead

Ruangguru for Business; Makassar; On-site; IDR 180,000,000 - 360,000,000; Full time

Job summary

Ruangguru for Business in Indonesia is seeking a regional operations leader to coordinate and manage branches within the Makassar area, driving smooth operations and overseeing the academic process.

You will lead events, promotions, and marketing efforts to boost student engagement and enrollment, while applying a solid understanding of PnL management to optimize revenue and ensure a strong end-to-end customer experience.

Qualifications

• Bachelor's Degree in any major.
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous).
• Good knowledge of people management and experience in handling a team.
• Strong communication skills in Bahasa Indonesia and English.
• Previous experience as an English teacher is desirable.

Responsibilities

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within several branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty

Skills

Leadership

Sales & Marketing

People management

Bilingual English/Bahasa

Education

Bachelor's Degree in any major

Job description

Ruangguru for Business in Indonesia is seeking a regional operations leader to coordinate and manage branches within the Makassar area, driving smooth operations and overseeing the academic process.

You will lead events, promotions, and marketing efforts to boost student engagement and enrollment, while applying a solid understanding of PnL management to optimize revenue and ensure a strong end-to-end customer experience.