receptionist

PT Sany Heavy Industry Indonesia; Jakarta Pusat; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

PT Sany Heavy Industry Indonesia membuka lowongan untuk resepsionis di Kemayoran, Jakarta Pusat. Posisi ini menuntut sikap ramah, profesional, dan kemampuan multitask di lingkungan kantor yang dinamis.

Fokus utama adalah menyambut tamu, mengelola telepon masuk, tanggap terhadap email, serta menjaga area resepsionis tetap rapi dan informatif. Gelar S1 relevan dan kemampuan bahasa Inggris menjadi nilai tambah bagi kandidat yang terstruktur dan komunikatif.

Qualifications

• Gelar S1 di bidang relevan.
• Pengalaman sebagai receptionist/ front desk diutamakan.
• Kemampuan berbahasa Inggris baik tertulis maupun lisan.

Responsibilities

• Menyambut tamu dan klien secara ramah dan profesional.
• Menjawab, menyaring, serta mengarahkan panggilan masuk.
• Menanggapi email, pertanyaan, dan permintaan dengan cepat.

Skills

English proficiency

Communication

Office software

Education

Bachelor’s Degree (S1) in Hospitality Management or related

Tools

Microsoft Office

Job description

Greet and welcome guests, visitors, and clients in a friendly and professional manner.

Answer, screen, and direct incoming phone calls.

Respond to emails, inquiries, and requests promptly.

Manage visitor registration and provide necessary assistance.

Handle incoming and outgoing mail, packages, and documents.

Schedule appointments and manage meeting room bookings.

Maintain a clean, organized, and professional reception area.

Provide information about the company, facilities, and services.

Perform administrative tasks such as data entry, filing, photocopying, and document preparation.

Coordinate with relevant departments to fulfill guest and client requests.

Handle complaints or concerns professionally and escalated them when necessary.

Perform other administrative duties as assigned.

Job Requirements

Minimum Bachelor’s Degree (S1) in Hospitality Management, Business Administration, Communication, or a related field.

Previous experience as a Receptionist, Front Desk Officer, Customer Service Representative, or in a similar position is preferred.

Proficient in English, both written and spoken.

Excellent communication and interpersonal skills.

Good computer skills, especially Microsoft Office.

Professional, friendly, and presentable appearance.

Strong organizational and time-management skills.

Able to multitask and work efficiently in a fast-paced environment.

Customer-service oriented with a positive and professional attitude.

Strong problem-solving skills and attention to detail.

Able to work independently as well as part of a team.

Willing to work flexible hours, weekends, or shifts if required.

Willin to be placed in Kemayoran, Central Jakarta

Your application will include the following questions:

• Pernyataan mana di bawah ini yang paling mendeskripsikan hakmu bekerja di Indonesia?
• Berapa gaji bulanan yang kamu inginkan?
• Berapa tahun pengalaman kerjamu sebagai resepsionis?
• Kualifikasi mana yang kamu miliki?
• Bagaimana kamu menilai kemampuan bahasa Inggrismu?