Real Estate Customer Relations Specialist

Sky House Alam Sutera Official; Banten; On-site; IDR 50,220,000 - 72,540,000; Full time

Job summary

Risland Holdings, a Hong Kong-based multinational real estate company, is hiring for a customer service role in Indonesia. You will communicate with customers by phone or in person, provide solutions to complaints, and ensure follow-up outcomes.

Candidates should hold a bachelor’s degree (or near completion), have excellent English communication, and a proactive attitude to resolve issues quickly at Skyhouse BSD or Skyhouse Alam Sutera.

Qualifications

• Bachelor’s degree (or currently pursuing) in any field.
• Excellent spoken and written English communication skills.
• Proactive attitude with creative thinking to resolve problems.

Responsibilities

• Communicate and serve customers by telephone or direct meetings in a friendly manner; provide solutions to complaints.
• Provide information on follow-up results from customer complaints; ensure quick and smooth resolution of issues.
• Check unit apartment status and reporting.

Skills

Customer service

English communication

Problem solving

Education

Bachelor’s degree (any field)

Job description

Risland Holdings, a Hong Kong-based multinational real estate company, is hiring for a customer service role in Indonesia. You will communicate with customers by phone or in person, provide solutions to complaints, and ensure follow-up outcomes.

Candidates should hold a bachelor’s degree (or near completion), have excellent English communication, and a proactive attitude to resolve issues quickly at Skyhouse BSD or Skyhouse Alam Sutera.