Quality & Training Supervisor - Amandari

Aman Hotels; Kecamatan Ubud; On-site; IDR 150,000,000 - 210,000,000; Full time

Job summary

Amandari, part of Aman Hotels in Bali, invites a Quality & Training Supervisor to shape training across resort operations, from guest services to safety and luxury standards. You will design programs, train new hires and ongoing staff, and integrate Food Safety Management System protocols into relevant training, including role-plays to showcase the luxury guest experience.

Based at the serene Balinese retreat near Ubud, you will partner with Human Resources to foster continuous learning,

Qualifications

• Responsible for managing and ensuring smooth operation of the HR Department.
• Maintain confidentiality of employee information at all times.
• Work with HR team to organize employee activities.
• Creative, outgoing with strong leadership and communication abilities.
• Minimum 2 years of experience in the same position.

Responsibilities

• Design and implement comprehensive training programs addressing hotel-specific needs.
• Prepare and conduct training for new hires and ongoing training for existing staff.
• Integrate Food Safety Management System protocols into relevant training.
• Organize and oversee realistic role-playing sessions reflecting service challenges.
• Foster a culture of continuous learning and development among staff.

Skills

Leadership

Communication

Training design

Staff development

Job description

Quality & Training Supervisor - Amandari

Join our team in Amandari. Presided over by a sacred stone tiger, Amandari was designed after a traditional Balinese village on the verdant lip of the Ayung River Gorge. Free-standing guest suites are reached via winding pathways, while the curving swimming pool mimics the rice paddies below. Close to the artistic centre of Ubud, this place of peace invites both reflection and the exploration of Bali's cultural heart.

Role

• Design & implement comprehensive training programs that address propert-specific needs, focusing on both operational skills and Aman Value.
• Responsible in preparing and conduct training for new hires and ongoing training for existing employee.
• Integrate Food Safety Management System protocols into relevant training programs, especially for food handlers.
• Organize and oversee realistic role-playing sessions that reflect service challenges and opportunities, focusing on delivering the luxury experience.
• Foster a culture of continuous learning and development among the staff, encouraging them to realize their full potential.

Requirements

• Responsible manage and ensure smooth and efficient operation of the Human Resources Department.
• All work and information, particularly regarding employee, is considered to be confidential and this confidentiality must be maintained at all times.
• Working together with Human Resources team to organize the employee activities.
• The candidate should be creative, outgoing, and possess strong leadership and communication abilities.
• Experienced minimum 2 years in the same position.