QUALITY SERVICES ( LEADER )

PT. BUANAIKA SYAHPUTRA; Banten; On-site; IDR 240,000,000 - 420,000,000; Full time

Job summary

PT. BUANAIKA SYAHPUTRA is seeking a Quality Services Leader to manage QC/Quality Services teams and ensure finished goods meet quality standards before shipment.

The role requires knowledge of 7 QC Tools, 8D, CAPA and 5 Why, ISO 9001, GMP, HACCP, 5S, plus strong leadership, Excel skills, and the ability to drive corrective actions and audits in a manufacturing environment. You will oversee daily QC operations, handle CAPA data, and respond to customers.

Qualifications

• Bachelor's degree in chemical engineering or equivalent.
• Experience leading QC/QA teams in manufacturing.
• Knowledge of ISO 9001, GMP, HACCP, 5S and CAPA processes.

Responsibilities

• Manage Quality Services/QC/Selector team: schedule work, arrange shifts, conduct morning briefings.
• Train staff on sorting procedures, measurement tools, and form completion.
• Evaluate team performance and identify training needs.
• Provide final approval of finished goods before shipment to customers.
• Ensure FIFO/FEFO and QC release stickers on finished goods.
• Control selector results to prevent defects reaching customers.
• Check marking and safety lines in QC/FG areas.
• Create and update SOPs, Instructions, and Work Instructions for Quality.
• Manage audit documentation: daily QC reports, selector reports, reject data, CAPA records.
• Handle customer complaints: create 8D Reports/CAPA, identify root causes, implement corrective actions, respond within 24 hours.
• Calibrate measurement tools: scales, calipers, vernier calipers, etc.
• Ensure all finished goods shipped are 100% acceptable.
• Take responsibility for selector and QC staff work results.
• Ensure accuracy of QC reports without manipulation.
• Provide improvement ideas to reduce rejects and complaints.

Skills

Leadership

Communication

Quality management

Problem solving

Excel

Education

Chemical engineering degree

Tools

Calipers

Vernier calipers

Measurement scales

Job description

This is a Quality Services Leadership role responsible for managing QC/Quality Services teams and ensuring finished goods meet quality standards before shipment to customers.

Key responsibilities

Manage Quality Services/QC/Selector team: schedule work, arrange shifts, conduct morning briefings

Train new employees on sorting procedures, measurement tools, and form completion

Evaluate team performance and identify training needs

Provide final approval of finished goods before shipment to customers

Ensure all finished goods follow FIFO/FEFO procedures and have QC release stickers

Control selector results to prevent defective items reaching customers

Check marking and safety lines in QC/FG areas

Create and update SOPs, Instructions, and Work Instructions for Quality

Manage audit documentation: daily QC reports, selector reports, reject data, and CAPA records

Handle customer complaints: create 8D Reports/CAPA, identify root causes, implement corrective actions, respond to customers within 24 hours

Control calibration of measurement tools: scales, calipers, vernier calipers, etc.

Ensure all finished goods shipped are 100% acceptable

Take responsibility for selector and QC staff work results

Ensure accuracy of all QC reports without manipulation

Provide improvement ideas to reduce reject rates and complaints

About you

Leadership and communication skills: able to manage tactfully and explain to auditors

Understanding of 7 QC Tools, 8D, CAPA, 5 Why

Knowledge of ISO 9001, GMP, HACCP, 5S

Proficient in Excel and presentation skills: able to create reject trend graphs

Quick problem-solving ability

About the role

This is a Quality Services Leadership role responsible for managing QC/Quality Services teams and ensuring finished goods meet quality standards before shipment to customers.

Key responsibilities

• Manage Quality Services/QC/Selector team: schedule work, arrange shifts, conduct morning briefings
• Train new employees on sorting procedures, measurement tools, and form completion
• Evaluate team performance and identify training needs

• Provide final approval of finished goods before shipment to customers
• Ensure all finished goods follow FIFO/FEFO procedures and have QC release stickers
• Control selector results to prevent defective items reaching customers
• Check marking and safety lines in QC/FG areas
• Create and update SOPs, Instructions, and Work Instructions for Quality
• Manage audit documentation: daily QC reports, selector reports, reject data, and CAPA records
• Handle customer complaints: create 8D Reports/CAPA, identify root causes, implement corrective actions, respond to customers within 24 hours
• Control calibration of measurement tools: scales, calipers, vernier calipers, etc.
• Ensure all finished goods shipped are 100% acceptable
• Take responsibility for selector and QC staff work results
• Ensure accuracy of all QC reports without manipulation
• Provide improvement ideas to reduce reject rates and complaints

About you

• Leadership and communication skills: able to manage tactfully and explain to auditors
• Understanding of 7 QC Tools, 8D, CAPA, 5 Why
• Knowledge of ISO 9001, GMP, HACCP, 5S
• Proficient in Excel and presentation skills: able to create reject trend graphs
• Quick problem-solving ability

Qualification :1. chemical engineering graduate