Supervisor QC & QA

PT. Karya Nuansa Bahagia; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 89,280,000 - 223,200,000; Full time

Job summary

PT. Karya Nuansa Bahagia is seeking an experienced QA/QC leader to oversee quality control across manufacturing operations. The role ensures raw materials, processes, and finished products meet quality standards while driving continuous improvement.

Responsibilities include leading daily QA/QC activities, coordinating inspections, addressing non-conformities, performing root cause analysis, and implementing CAPA. Collaboration with Production, PPIC, Warehouse, and Operations is essential.

Qualifications

• Diploma required in a related technical field.
• Experience in QA/QC within a manufacturing environment preferred.
• Minimum 3 years in QA/QC, with at least 1 year in a supervisory role.
• Strong knowledge of QC processes, inspection methods, and quality standards.
• Familiarity with CAPA, root cause analysis, and basic problem-solving tools.

Responsibilities

• Lead and supervise daily QA/QC activities across the production process
• Conduct and monitor inspections of incoming materials, in-process production, and finished goods
• Ensure products comply with company quality standards, specifications, and customer requirements
• Identify, document, and follow up on non-conformities and quality issues
• Conduct root cause analysis and coordinate CAPA
• Monitor quality performance and prepare regular quality reports and analysis
• Establish and maintain quality inspection procedures, standards, and checklists
• Work closely with Production, PPIC, Warehouse, and Operations teams to resolve quality issues
• Support the implementation and improvement of Quality Management Systems (QMS)
• Drive continuous improvement initiatives to improve product quality and reduce defects, rework, and customer complaints

Skills

QA/QC

Team lead

Root Cause Analysis

CAPA

5 Why

Fishbone Diagram

Education

Industrial Engineering Diploma

Mechanical Engineering Diploma

Quality Management Diploma

Job description

This role is responsible for leading quality assurance and quality control activities across manufacturing operations, ensuring that raw materials, production processes, and finished products meet established quality standards, while driving continuous improvement and reducing quality-related issues.

Key responsibilities

Lead and supervise daily QA/QC activities across the production process

Conduct and monitor inspections of incoming materials, in-process production, and finished goods

Ensure products comply with company quality standards, specifications, and customer requirements

Identify, document, and follow up on non-conformities and quality issues

Conduct root cause analysis and coordinate Corrective and Preventive Actions (CAPA)

Monitor quality performance and prepare regular quality reports and analysis

Establish and maintain quality inspection procedures, standards, and checklists

Work closely with Production, PPIC, Warehouse, and Operations teams to resolve quality issues

Support the implementation and improvement of Quality Management Systems (QMS)

Drive continuous improvement initiatives to improve product quality and reduce defects, rework, and customer complaints

About you

Minimum Diploma in Industrial Engineering, Mechanical Engineering, Quality Management, or a related field

Minimum 3 years of experience in QA/QC, preferably in a manufacturing environment especially furniture/ home interior etc

At least 1 year of experience in a supervisory or team-lead role

Good understanding of quality control processes, inspection methods, and quality standards

Familiar with Root Cause Analysis, CAPA, 5 Why, Fishbone Analysis, and basic problem-solving tools

Experience in developing SOP, Work Instruction, Inspection Standard, and Quality Checksheet

Strong analytical and problem-solving skills