Quality Control Supervisor

PT Willson Surya Unggul; Banten; On-site; IDR 167,400,000 - 234,360,000; Full time

Job summary

PT Willson Surya Unggul is seeking a Quality Control Supervisor to lead the QC team in our cable manufacturing facility. You will oversee inspectors, ensure compliance with ISO and GMP, and drive continuous improvement across production.

This role requires 3–5 years in quality control with 1–2 years in supervision, a Bachelor’s degree in engineering, strong analytical and leadership skills, and a commitment to safety and regulatory standards.

Qualifications

• Bachelor’s degree in Engineering or related field.
• Minimum 3-5 years in a quality control role, with 1-2 years in supervision in Cable Manufacturing.
• Strong knowledge of ISO, GMP and quality standards.
• Quality certifications (e.g., Six Sigma, ASQ) are a plus.
• Attention to detail, analytical thinking, communication and leadership skills.

Responsibilities

• Lead, train, and manage quality control inspectors and technicians.
• Schedule and assign tasks to ensure coverage during production hours.
• Monitor team performance and provide feedback for improvement.
• Develop, implement, and maintain QC procedures and protocols.
• Conduct audits and inspections to ensure adherence to quality standards.
• Oversee testing of raw materials, in-process, and finished products.
• Analyze test results, identify defects, and take corrective actions.
• Prepare and maintain quality control reports and metrics.
• Ensure records meet regulatory and customer requirements.
• Communicate quality trends and improvement areas to management.
• Maintain safe, clean, and compliant working environment and update procedures for changes.

Skills

Leadership

Analytical Thinking

Attention to Detail

Communication Skills

Problem Solving

Decision Making

Team Management

Education

Bachelor’s degree in Engineering or related field

Job description

The Quality Control Supervisor is responsible for overseeing the quality control operations to ensure that products meet required standards and customer specifications. This role involves supervising QC staff, implementing quality control procedures, troubleshooting issues, and collaborating with other departments to maintain high-quality standards across all production stages.

Key Responsibilities:

Lead, train, and manage quality control inspectors and technicians.

Schedule and assign tasks to ensure coverage during production hours.

Monitor team performance and provide feedback for improvement.

2. Implement Quality Standards:

Ensure compliance with industry and company quality standards (e.g., ISO, GMP).

Develop, implement, and maintain quality control procedures and protocols.

Conduct regular audits and inspections to ensure adherence to quality standards.

3. Product Testing & Inspection:

Oversee testing of raw materials, in-process, and finished products to ensure quality.

Analyze and interpret test results, identify any defects, and take corrective actions.

Ensure that all QC documentation and records are accurate and up-to-date.

4. Problem Solving & Continuous Improvement:

Identify and address quality issues through root cause analysis.

Recommend and implement corrective and preventive actions.

Work with production, engineering, and other departments to improve quality and efficiency.

5. Reporting & Documentation:

Prepare and maintain quality control reports and quality metrics.

Ensure that records meet regulatory and customer requirements.

Communicate with management about quality trends and areas for improvement.

6. Health, Safety, and Compliance:

Ensure that QC activities are performed in a safe and compliant manner.

Maintain a clean, organized, and safe working environment for QC staff.

Keep up-to-date with regulatory requirements and incorporate any changes into QC procedures.

Requirements:

Bachelor’s degree in Engineering, or a related field

Minimum 3-5 years of experience in a quality control role, with at least 1-2 years in a supervisory position at a Cable Manufacturing

Strong knowledge of quality standards (ISO, GMP, etc.), analytical skills, excellent problem-solving abilities, and leadership skills

Quality management certifications (e.g., Six Sigma, ASQ) are a plus

Attention to Detail

Analytical Thinking

Communication Skills

Leadership and Team Management

Problem Solving and Decision Making