Quality Assurance Engineer

PT.Metaline Technology Indonesia; Batam; On-site; IDR 140,000,000 - 190,000,000; Full time

Job summary

PT.Metaline Technology Indonesia is seeking a Quality Engineer to design and sustain quality control plans, standards, and procedures across Injection Molding, Assembly, and PCBA operations. You will lead investigations into customer complaints, defects, and supplier issues while driving continuous improvement initiatives.

The role requires a Bachelor’s degree in Engineering and at least 3 years in manufacturing quality engineering, with proficiency in ISO9001/ISO14001 and quality tools.

Qualifications

• Bachelor's degree in Engineering or a related field.
• Minimum 3 years of experience as a Quality Engineer in a manufacturing environment.
• Knowledge of CAPA, NCR, 8D, FMEA, SPC, GRR, and Root Cause Analysis.
• Familiar with ISO9001 and ISO14001; knowledge of Plastic Injection Molding and PCBA/SMT.

Responsibilities

• Develop, implement, and maintain quality control plans, inspection standards, and quality procedures.
• Monitor and improve product and process quality for Injection Molding, Assembly, and PCBA operations.
• Lead investigations on customer complaints, internal defects, and supplier quality issues using 8D, 5 Why, and Root Cause Analysis.
• Manage NCR, CAPA, and corrective action activities to prevent quality recurrence.
• Conduct First Article Inspections (FAI) to ensure compliance with specifications.
• Analyze quality data, identify trends, and drive continuous improvement initiatives.
• Coordinate with Production, Engineering, and Suppliers to resolve quality-related issues.
• Lead and develop the QC team to achieve quality targets and ensure compliance with inspection standards and procedures.
• Lead quality improvement projects to reduce defects, scrap, customer complaints, and overall quality costs.
• Prepare and submit quality reports, 8D reports, and customer-required documentation in a timely manner.

Skills

CAPA

NCR

8D

FMEA

SPC

GRR

Root Cause Analysis

Education

Bachelor's Degree in Engineering or related field

Job description

This is a Quality Engineer position in a manufacturing environment responsible for developing, implementing, and maintaining quality control plans, inspection standards, and quality procedures. The role involves monitoring and improving product and process quality for Injection Molding, Assembly, and PCBA operations, leading investigations on customer complaints and defects, and driving continuous improvement initiatives across the organization.

Key responsibilities

• Develop, implement, and maintain quality control plans, inspection standards, and quality procedures
• Monitor and improve product and process quality for Injection Molding, Assembly, and PCBA operations
• Lead investigations on customer complaints, internal defects, and supplier quality issues using 8D, 5 Why, and Root Cause Analysis
• Manage NCR, CAPA, and corrective action activities to prevent quality recurrence
• Conduct First Article Inspections (FAI) to ensure compliance with specifications
• Analyze quality data, identify trends, and drive continuous improvement initiatives
• Coordinate with Production, Engineering, and Suppliers to resolve quality-related issues
• Lead and develop the QC team to achieve quality targets and ensure compliance with inspection standards and procedures
• Lead quality improvement projects to reduce defects, scrap, customer complaints, and overall quality costs
• Prepare and submit quality reports, 8D reports, and customer-required documentation in a timely manner

Qualifications

• Bachelor's Degree in Engineering or related field
• Minimum 3 years of experience as a Quality Engineer in a manufacturing environment
• Knowledge of quality tools such as CAPA, NCR, 8D, FMEA, SPC, GRR, Root Cause Analysis
• Familiar with ISO9001 and ISO14001
• Knowledge of Plastic Injection Molding processes and common molding defects
• Knowledge of PCBA/SMT processes and IPC standards
• Experience in customer complaint handling and corrective action implementation