QA & Research Specialist – Bali Operations

K-Club Group

Provinsi Bali

On-site

IDR 66,960,000 - 111,600,000

Full time

5 days ago

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Job summary

KClub Group in Bali is seeking a QA & Research professional who will perform quality checks, monitor processes, and analyze data to support operational needs. You will prepare reports, identify issues, and collaborate across departments to implement improvements, maintaining thorough records and adapting to new procedures.

Fresh graduates are welcome, and experience in hospitality or data analysis will be a plus.

Qualifications

Bachelor's degree in Business, Management, Hospitality, Research, Data Analysis or related field.
Fresh graduates with relevant academic, organizational, internship, or project experience are welcome to apply.
Experience in hospitality, tourism, or service industry is an advantage.
Experience in preparing reports, conducting research, analyzing data, or evaluating operational processes.
Detail-oriented, responsible, organized, and proactive.
Strong willingness to learn and continuously develop skills.

Responsibilities

Conduct quality checks and monitor operational processes to ensure they meet company standards.
Conduct research, collect information, and analyze data to support business decisions.
Identify quality issues, inconsistencies, and areas for improvement.
Prepare reports and present findings and recommendations to the relevant team.
Monitor corrective actions and improvements based on quality or research findings.
Maintain accurate records, documentation, and research data.
Collaborate with different departments to support quality improvement.
Conduct follow-ups and evaluations to ensure improvements are maintained.
Perform other QA and research-related tasks as assigned.