Quality Control & Operations Assistant (Bali)

PT. Morialand Berkat Cemerlang; Provinsi Bali; On-site; IDR 167,400,000 - 212,040,000; Full time

Benefits offered by this job

Health insurance

Performance bonuses

Job summary

PT. Morialand Berkat Cemerlang is seeking a Quality Control/Assistant Operations Manager to join our Bali team.

This full-time role focuses on QA across retail and property projects, supporting senior management, improving processes, and ensuring customer satisfaction. Ideal candidates will bring 2-3 years in quality control or operations, strong leadership, data analysis, and fluency in English and Indonesian.

Qualifications

• 2-3 years of experience in quality control, operations management or related role.
• Strong knowledge of QA processes, standards and best practices in retail/property management.
• Experience leading and training teams; excellent interpersonal and communication skills.
• Proficiency in data analysis, documentation and reporting; familiarity with QA management systems.

Responsibilities

• Implement and maintain quality control standards across all operations and ensure policy/regulation compliance.
• Conduct regular inspections and audits of villas and facilities to identify improvement areas.
• Manage QA documentation, record-keeping and reporting to track performance metrics.
• Support the Operations Manager in daily activities; visit prospect villas and check facilities/building.
• Coordinate with departments to resolve operational issues and implement corrective actions.
• Monitor budget adherence and identify cost-saving opportunities without compromising quality.
• Prepare detailed reports on quality metrics and performance for management review.
• Participate in continuous improvement initiatives to develop procedures and standards.

Skills

Quality control

Operations management

Team leadership

Data analysis

Documentation

Reporting

English proficiency

Bahasa Indonesia

Tools

QMS software

Job description

PT. Morialand Berkat Cemerlang is seeking a Quality Control/Assistant Operations Manager to join our Bali team.

This full-time role focuses on QA across retail and property projects, supporting senior management, improving processes, and ensuring customer satisfaction. Ideal candidates will bring 2-3 years in quality control or operations, strong leadership, data analysis, and fluency in English and Indonesian.