Public Area Supervisor

Mercure Hotels; Jakarta Selatan; On-site; IDR 78,120,000 - 122,760,000; Full time

Job summary

Mercure Jakarta Gatot Subroto seeks a Public Area Supervisor to oversee the daily cleaning and maintenance of all hotel public areas, ensuring cleanliness, safety and presentation to Accor standards. The role includes supervising a team, coordinating with departments, and maintaining high guest comfort.

The successful candidate will manage cleaning schedules, monitor performance, and conduct routine inspections across lobbies, corridors and public spaces while supporting flexible shifts and a

Qualifications

• Senior High School or Diploma in Hospitality, Housekeeping, or related field is preferred.
• 1–2 years of experience in hotel housekeeping, preferably in a supervisory role.
• Experience in hotel public area operations is an advantage.
• Good knowledge of cleaning procedures, sanitation standards, and housekeeping equipment.
• Understanding of cleaning chemical safety and occupational health and safety procedures.
• Strong leadership, communication, and team coordination skills.
• Ability to work independently and manage multiple assignments.
• Physically fit and able to conduct routine inspections throughout the hotel.
• Willing to work flexible shifts, weekends, and public holidays when required.

Responsibilities

• Supervise and coordinate daily cleaning and maintenance of all hotel public areas to meet cleanliness, hygiene, safety, and presentation standards.
• Coordinate with other departments to ensure guest areas are comfortable, safe, and welcoming.
• Monitor cleaning schedules and supervise team members to maintain standards.
• Conduct routine inspections and address issues promptly to uphold Accor brand standards.

Skills

Leadership

Communication

Team coordination

Attention to detail

Independent work

Physical fitness

Education

Senior High School or Diploma in Hospitality/Housekeeping

Tools

Cleaning equipment

Job description

Company Description

Mercure Jakarta Gatot Subroto

Novelty among the top-notch properties of south Jakarta. Conveniently located in the golden triangle area of business, Gatot Subroto. Accessible via Jl. Gatot Subroto and Jl. Kapten Tendean, with direct access to Jakarta inner ring road highway, 10 minutes to Whoosh Halim Station, close to diplomatic establishments and only 35 minutes drive from Soekarno Hatta International Airport. Providing 403 modern and superbly designed rooms, overlooking the glamorous urban scenery, ensuring comfort and serenity.

Beyond its prime location, city views, and modern facilities, the hotel is committed to sustainability through its partnership with Green Key. It supports eco-friendly practices in water, energy, waste, cleaning, and sustainability education.

Job Description

The Public Area Supervisor is responsible for supervising and coordinating the daily cleaning and maintenance of all hotel public areas to ensure cleanliness, hygiene, safety, and presentation standards are consistently maintained. The position ensures that public areas, including the lobby, corridors, restrooms, meeting rooms, restaurants, and other designated areas, are clean, well-maintained, and presentable in accordance with hotel SOPs and Accor brand standards.

The role also supervises team members, monitors cleaning schedules, coordinates with other departments, and ensures that guest areas provide a comfortable, safe, and welcoming environment.

Qualifications

• Minimum education: Senior High School or Diploma in Hospitality, Housekeeping, or a related field is preferred.
• Minimum 1–2 years of experience in Housekeeping, preferably in a supervisory role.
• Previous experience in hotel public area operations is an advantage.
• Good knowledge of cleaning procedures, sanitation standards, and housekeeping equipment.
• Understanding of cleaning chemical safety and occupational health and safety procedures.
• Good leadership, communication, and team coordination skills.
• Strong attention to detail and ability to identify cleanliness and maintenance issues.
• Able to work independently and manage multiple assignments.
• Physically fit and able to conduct routine inspections throughout the hotel.
• Willing to work flexible shifts, weekends, and public holidays when required.

Additional Information

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.